Hostess at ZEM Restaurant

Pracovní nabídka

Join Andaz Prague – A Luxury Lifestyle Hotel in the Heart of Prague

Located in the historic Sugar Palace, Andaz Prague by Hyatt combines Prague’s rich cultural heritage with contemporary design, personalized service, and authentic local experiences. As part of Hyatt Hotels Corporation, Andaz Prague offers guests a distinctive hospitality experience in one of Europe’s most beautiful cities.

Our Food & Beverage Team

Our Food & Beverage Team creates memorable dining experiences through genuine hospitality, attention to detail, and thoughtful service. At ZEM, the Hostess is often the first person guests meet and helps set the tone for their visit.

About the Role

We are looking for a warm, organized, and guest-focused Hostess to join the ZEM team on a casual basis under a DPP agreement. You’ll welcome guests, manage reservations and seating, and work closely with the restaurant team to create a smooth, welcoming experience from arrival to departure.

Key Responsibilities

• Welcome guests warmly and create a positive first impression.
• Manage reservations, walk-ins, and the guest seating plan.
• Escort guests to their tables and provide menus.
• Communicate waiting times and reservation details clearly.
• Coordinate with the service team to support smooth guest flow.
• Respond to guest questions and requests in a friendly, professional manner.
• Help maintain the appearance and organization of the entrance and reception area.
• Follow Hyatt service standards and restaurant procedures.

What We Are Looking For

• A passion for hospitality and guest service.
• A warm, professional manner and excellent communication skills.
• Good English communication skills; other languages are an advantage.
• Previous restaurant or hotel experience is an advantage.
• Strong organizational skills and attention to detail.
• Reliability, a positive attitude, and a collaborative approach.
• Flexibility to work casual shifts, including evenings, weekends, and public holidays.

What We Offer

At Andaz Prague, our colleagues are key to our success. We provide an engaging work environment and opportunities to learn and grow within an international hotel team.

Employee Benefits

• Complimentary stays at participating Hyatt hotels worldwide, subject to eligibility and applicable terms.
• Attractive employee and friends-and-family accommodation rates across Hyatt properties globally.
• Free meals in our employee canteen during working shifts.
• MultiSport card contribution or discount, subject to eligibility.
• Learning and development opportunities through Hyatt’s global training platforms.
• Career opportunities within Andaz and Hyatt hotels worldwide.
• An international and inspiring work environment.
• Employee recognition programs and colleague activities.
• A modern workplace in a luxury lifestyle hotel in the heart of Prague.
• A supportive team culture focused on collaboration and development.

Additional Information

This is a casual, guest-facing role based in ZEM restaurant at Andaz Prague. Shifts are offered according to business needs and may include evenings, weekends, and public holidays.

If you enjoy creating a great first impression and helping guests have a memorable dining experience, we’d love to hear from you.