Supervizor (Vedoucí směny) - Ostrava

Pracovní nabídka

A supervisor is not a top manager for us – he is the person closest to the team in the store. Every day he supports his colleagues, helps them master tasks and oversees their completion.

In this position, you will not only ensure the operation of the department, but also fulfill our corporate values:

Think without limits – You can think quickly and fearlessly while motivating the team to feel the same.

Own it and back yourself – You act responsibly, respect your role, and stand behind your results.

Be relevant – You are relevant to our customers, colleagues, partners and the planet.

Your main tasks :

• Distribute daily tasks and ensure they are completed according to the store manager's expectations.
• Supervise compliance with processes and proper execution of work, whether it is customer service, product presentation or store cleanliness.
• Support the team in meeting business goals – from properly displaying merchandise to checking cash registers, warehouse, and safety rules.
• Use tools such as SharePoint or MS Teams and handle basic administration (checks, records, solving minor errors).
• Lead by example in customer service and motivate the team to ensure customers leave satisfied.

Your personal development:

We are committed to developing our people to help them achieve their personal and business goals, and support them through our employee development offering.

Our colleagues have ongoing support through our Learning and Development Program, where we offer a range of career progression opportunities, with the journey starting with an initial training at Frasers and subsequent development taking place through a range of courses.

Qualifications

You have experience in a retail environment (e.g. as a senior salesperson, deputy shift manager or similar position).
You are able to organize your own work and that of others and can adapt your daily schedule when necessary.
You are communicative, a natural role model for others and enjoy supporting a team.
You are able to work in a structured way, follow rules and at the same time adapt quickly to changes.
You are eager to learn and advance your skills.

Further information

Opportunity to learn to lead a small team and gain experience in a fast-growing company
Development through internal training and support from a supervisor
Stable background of an international company
Monthly, quarterly and half-yearly bonuses
Commissions across a wide range of products
Monthly group rewards and recognition
Long-term service rewards
20 days of vacation
Multisport card
Employee discount 20% on products across the Frasers group