CHINA AIRLINES LTD., odštěpný závod
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Pracovní nabídka
What are you waiting for?
1. Assist passengers with reservation and ticketing procedures, including re-issue and refund.
2. Handle phone calls or email via customer service channel.
3. Make reservation for special requests such as special meal orders, transportation of special equipment, and oversized baggage arrangements and so on
4. Handle flight irregularities and communicate updates to passengers.
5. Familiar with Dynasty Member Program.
6. Handle daily revenue reconciliation.
7. Handling other tasks as assigned by the managers.
What skills and knowledge should you possess
1. Proficiency in Czech and English is a must.
2. Competency in MS Office.
3. Advanced problem-solving skills.
4. Good communication skills, ability to work with teams and collaborate.
Which competencies are an advantage
1. Knowing Chinese is a plus.
2. Proficient with Amadeus Altea System is a plus.
3. Airline reservation/ticketing or Travel Agent reservation/ticketing experience is a plus.
What can we offer?
Upon completing a specified period of employment with the company, you will be entitled to complimentary or discounted airline tickets.
Informace o pozici
CHINA AIRLINES LTD., odštěpný závod
University
Czech (Advanced), English (Advanced)
Transport, logistics and supply, Marketing, Customer service
Full-time work
employment contract
Employer
Also suitable for graduates.
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Kontaktní údaje
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