
Ingersoll Rand
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Úvodní představení
We are an American company providing every kind of administrative and financial service for our European branches.
We have been in Brno since 2011 and we quickly grew from the original staff of 30 employees to 400+. The corporate world and its anonymity are not for us, as we want to know the names and faces of the people around us, and that has worked well for us.
We work in an international environment and we are a diverse group of people, languages and experiences.
Pracovní nabídka
Job Title
Customer Experience – Operations Specialist with English
Location
Brno, Czechia, hybrid
About Us
Ingersoll Rand is a global market leader with a broad range of innovative and mission-critical air, fluid, energy, and medical technologies, providing services and solutions to increase industrial productivity and efficiency.
Job Summary
CX Operations Specialist’s primary tasks are related to first class customer support in terms of coordinating multiple teams in order to follow-up on progress of customer orders and resolving any barriers within the order to delivery process. The customer will be also responsible for resolution of customer claims. CX Operations Specialist will report to the Supervisor Customer Experience.
Responsibilities
Basic Qualifications
Travel & Work Arrangements/Requirements
Fully site-based, flexible working, hybrid model, up to 50% home office
Key Competencies
What We Offer
O firmě
We are an international company with US roots providing various administrative and financial services for the industrial sector. Despite the... Číst více
Benefits
Educational courses, training
Meal tickets / catering allowance
Corporate events
Bonuses
Holidays 5 weeks
Sick days
Occasional work from home
Education allowance
Flexible start/end of working hours
Refreshments on workplace
Notebook
Contributions to the pension / life insurance
Informace o pozici
Ingersoll Rand
Secondary education or professional training with a school-leaving exam
English (Advanced)
Administration, Customer service, Services
Full-time work
employment contract
Employer
Also suitable for graduates.
Also suitable for refugees from Ukraine
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