Pracovní nabídka
Join Andaz Prague – A Lifestyle Hotel in the Heart of Prague
Located in the historic Sugar Palace, Andaz Prague by Hyatt is a lifestyle hotel that combines the rich cultural heritage of Prague with contemporary design, personalized service, and authentic local experiences. As part of the globally recognized Hyatt Hotels Corporation, Andaz Prague offers guests a unique and inspiring hospitality experience in one of Europe's most beautiful cities.
Our Sales & Marketing Team
Our Sales & Events team builds relationships with clients and event planners, secures business, and works closely with hotel departments to bring events to life. From meetings and corporate functions to social events and weddings, the team delivers thoughtful, seamless experiences that reflect the character of Andaz Prague.
About the Role
We are looking for a proactive, organized, and client-focused Events Executive to manage event enquiries and coordinate events from the first conversation through to billing and follow-up.
You will qualify leads, prepare proposals, negotiate and contract event business, and coordinate requirements with clients and hotel teams. Working closely with Culinary, Event Service, and other operational departments, you will help ensure every event runs smoothly and exceeds client expectations.
Key Responsibilities
- Respond to function enquiries, gathering essential client details and event requirements.
- Solicit repeat, new, and referral business to achieve agreed targets, budgets, and goals.
- Qualify leads and prepare proposals for groups and events across a range of market segments, including meetings, corporate and social events, and weddings.
- Conduct site inspections, familiarization visits, hotel tours, and promotions as required; entertain clients when appropriate.
- Negotiate and contract group and event business for the hotel.
- Liaise with clients before, during, and after their events to coordinate requirements, support the in-house experience, and manage billing.
- Complete the administration and execution of planned events, including accurate follow-up on tentative bookings, deposits, and outstanding actions in Envision.
- Maintain food and beverage costs within established guidelines while aiming for the highest possible profit.
- Record lost or declined business in Envision, including the reasons and associated revenue.
- Coordinate seamless handovers to the Operational team and foster strong client relationships.
- Communicate closely with Culinary, Event Service, and other hotel departments to deliver a smooth event experience.
- Attend event revenue and operational service meetings and handle group movements in the hotel with care.
- Help ensure every event is well executed and exceeds client expectations.
- Respond to guest and colleague enquiries courteously and efficiently and report complaints or problems as appropriate.
- Follow applicable laws, regulations, and hotel policies.
- Maintain positive relationships and effective communication with guests and colleagues.
What We Are Looking For
- Strong organizational and time-management skills, with attention to detail.
- Clear, professional written and verbal communication skills in English; additional languages are an advantage.
- A client-focused approach and confidence building relationships with guests, planners, and colleagues.
- The ability to manage multiple enquiries and event details in a fast-paced environment.
- A proactive, collaborative, and solution-oriented attitude.
- Professionalism and discretion when handling client and business information.
- Experience in events, hospitality, sales, or client coordination is an advantage.
- Familiarity with event management or sales systems is an advantage.
What We Offer
At Andaz Prague, we believe our colleagues are the key to our success. We are committed to providing an engaging work environment with opportunities for personal and professional growth.
Employee Benefits
- 12 complimentary stays per year at participating Hyatt hotels worldwide after probation period.
- Attractive employee and friends & family accommodation rates across Hyatt properties globally.
- Free meals provided in our employee canteen during working shifts.
- Multisport card contribution/discount.
- Extensive learning and development opportunities through Hyatt's global training platforms.
- Career growth opportunities within Andaz, Hyatt, and Hyatt hotels worldwide.
- International and inspiring work environment.
- Employee recognition programs and colleague activities.
- Modern workplace in a lifestyle hotel located in the heart of Prague.
- Supportive team culture focused on collaboration and development.
Additional Information
This role involves both office-based work and time spent supporting events at the hotel. Flexibility may be needed to support event schedules and client activities.
If you are passionate about hospitality and enjoy creating memorable events through thoughtful coordination and great service, we would love to hear from you.