Reservation Agent

Pracovní nabídka

About The Julius Prague

The Julius is a five-star hotel in the heart of Prague, founded by the Julius Meinl family and built on over 160 years of service, quality, and care. We combine the space and comfort of fully equipped apartments with the standards of a luxury hotel designed around the genuine needs of modern travellers, whether they’re staying for one night or one month.

What you’ll do

• Process individual and group reservations with accuracy and care
• Handle accommodation enquiries including banquet services
• Communicate with guests on a daily basis
• Coordinate group stays and events, briefing all relevant departments
• Set up event signage and wayfinding
• Manage billing for individual and group reservations and events
• Prepare accommodation confirmation letters for visa and residency purposes
• Participate in property tours and client events

What we’re looking for

• At least one year of experience in a hotel administration environment
• Experience in an event, reservation or sales department is an advantage
• Excellent written and spoken communication in Czech and English, additional languages are welcome
• A guest-oriented approach
• Strong organisational skills, reliability, and a sense of responsibility
• A sharp eye for numbers: rates, invoices, commissions, and payment tracking
• A collaborative mindset and a genuine commitment to high standards
• Experience with Mews PMS and STS Cloud is an advantage
• Strong administrative skills and confidence with computers

What we offer

• Stable, permanent employment – a family-owned company with 160 years of tradition
• A modern, digital working environment designed to support your day-to-day
• Ongoing professional training and development opportunities
• Progressive salary evaluation
• Additional week of vacation after a year of employment
• Free staff meals
• Multisport card
• Sick days