Relationship Manager for VIP Clients

Pracovní nabídka

Explore the VIP world!

Do you have experience in customer service and feel ready to take the next step?

If you’re energetic, confident in English and excited to challenge yourself, this could be your chance to step into the world of VIP clients.

This isn’t just customer service - It’s about building relationships, understanding people and creating a high-level experience.

Ready for your next journey? We’d love to hear from you!

What you’ll do

• Build VIP relationships — create and maintain strong, long-term relationships with premium customers.
• Keep the connection alive — proactively communicate with VIP clients through calls and emails. Deliver a professional, personal and memorable experience.
• Create opportunities — support personalized projects and individual campaigns, take part in targeted campaigns, including Win Back activities.
• Know your clients — anticipate their needs and find the right way to keep them satisfied and loyal.
• Think outside the box — bring your energy, ideas and personality to everything you do.

You’re someone who:

• Has at least 1 year of customer service experience/sales.
• Is fluent in English — Has excellent English grammar, listening and verbal skills.
• Is flexible and comfortable with shift work.
• Is highly organised and pays attention to the details. Can stay cool and effective under pressure.
• Is reliable, responsible and process-driven.
• Communicates naturally and confidently with different types of people.
• Is target-driven and knows how to get things done on time.
• Brings energy, motivation and a great attitude to the team.

Benefits:

• Opportunity for professional growth.
• Option of further education and training.
• Higher compensation during a sick leave.
• Cafeteria program (12.000CZK per year).
• Xmas bonus.
• 5 weeks of holidays, 5 sick days and 1 charity day per calendar year per calendar year.
• Breakfast every Friday.
• Fresh fruit twice a week.
• Multi-sport card possibility.
• Meal allowance.