Shopper Insights Senior Client Lead

Pracovní nabídka

We’re looking for a Senior Client Lead who expects more from their career. It’s a chance to become a trusted partner to key clients, building relationships to define and deliver upon their strategic needs. It’s an opportunity to bring world leading customer data to life and make a real impact in driving change and growth for our clients, and in turn grow the dunnhumby business.

Our commercial team work with a leading grocery retailer and a wide range of their FMCG suppliers. In this role you will develop insights based on customer data to improve the shopping experience, whilst developing client relationships and use consultative selling techniques to achieve revenue targets. You’ll be working with a wide range of retailer and supplier stakeholders at all different levels including sales, trade marketing, category management and marketing professionals.

What you'll be doing:

Owns the commercial relationship with assigned clients and executes a client relationship strategy to ensure ongoing retention and growth
Builds and nurtures strong client relationships and demonstrates a good understanding of the client organisation, their strategies and objectives
Uses insights, analysis and consultancy to create client presentations that provide insights and solutions to client issues
Delivers against revenue targets for the assigned clients and identifies future revenue opportunities
Delivers training sessions on dunnhumby products and solutions as required
Collaborates with local and CE colleagues

What you'll need: [Essential]

Bachelor’s Degree or equivalent in any related subject
Client relationship building and management
Strong analytical skills
Solid communication and presentation skills
A commercial mindset
Native Czech/Slovak and fluent English

A plus if you also have: [Desirable]

Experience of working in FMCG / marketing consultancy / market research agency
Client facing experience
Category management experience
Project management experience
Consultative selling skills