Order Management Manager m/f/d

Pracovní nabídka

Management of the Order Management organizational structure – direct leadership of two department heads, Order Desk and Engineering, with responsibility for goals, KPIs, evaluation, and development of these teams.
Responsibility for end-to-end order management in cooperation with the Order Desk, including coordination across Engineering, including Technology, and Project Management until the successful completion of the order.
The position reports directly to the Vice President Operations of the plant in Nymburk.

What you will be responsible for:

• Responsibility for end-to-end order management from order intake to handover to production in cooperation with the Order Desk, with a focus on data quality, process stability, and transparency.
• Managing delivery performance, COTD and POTD, and actively managing the backlog, including prioritization and corrective actions.
• Identifying and eliminating the root causes of delivery issues using structured methods, such as root cause analysis and 5 Why.
• Coordinating cooperation between Sales, Supply Chain, Production, and Quality to align priorities and resolve conflicts.
• Ensuring high-quality execution of Engineering and Technology activities, including technical preparation and production support.
• Responsibility for project management of orders to ensure they are delivered on time, in the required quality, and within budget.
• Standardizing and improving processes in Order Management, Engineering, and related activities, such as Lean and digitalization.
• Monitoring and evaluating key KPIs, managing risks and escalations, and ensuring a high level of customer service.

About you:

• University degree in mechanical engineering, economics, or a related field
• Experience in order management, engineering, or project management in a manufacturing environment
• Experience managing the entire order lifecycle and managing the backlog
• Responsibility for delivery KPIs and the ability to solve problems in a structured manner (RCA, 5 Whys)
• Knowledge of connections to Engineering and Technology (technical documentation, industrialization, basics of production preparation/CNC)
• At least 5–8 years of experience in engineering, including at least 3 years in a leadership role; experience managing cross-functional teams
• Advanced analytical skills, focus on processes, efficiency, and quality; strong communication and stakeholder management skills
• Fluent Czech, advanced English (B2/C1), advanced knowledge of MS Excel, experience with ERP systems, willingness to travel within the EU, and a Class B driver’s license

Benefits:

• One additional week of vacation – 25 days in total
• Company car
• Lunches and dinners fully paid by the company
• Contribution for summer and winter holidays after 6 months – twice a year, CZK 7,350
• Contribution to supplementary pension insurance: CZK 300 per month after 6 months; the amount increases depending on length of employment
• Benefit card: CZK 300 per month after the first year; the amount increases depending on length of employment
• Free vaccination against viral diseases directly at the company
• Company events – Christmas party, summer barbecue
• Reward for referring a new employee: CZK 25,000; paid after 6 months CZK 10,000 and after the first year CZK 15,000
• Loyalty reward after 5 or more years of employment

At Kelvion we thrive on collaboration, embracing diversity of thought, and valuing every voice. Within Kelvion creativity shines because people are listened too, their contributions recognized, and their ideas welcomed. Our flexible approach to the way we work, places peoples health and satisfaction as a priority, enhancing engagement and fostering career opportunities. We empower engaged individuals to grow, progress and carve their own paths within the company.

Together, We Shape the Future