Field Service & Warranty Engineer

Pracovní nabídka

Are you ready to tackle engineering challenges with cutting-edge technologies? We are looking for a talented Field Service and Warranty Engineer to join our team and lead the way in innovative vehicle electrification solutions.

As a Field Service and Warranty Engineer, you will play a crucial role in the launch of our new products, including E-Turbochargers, E-Compressors, E-Cooling systems, and Fuel Cell Compressors. This is a brand-new position where you will use your expertise to establish and set up standards for these innovative technologies in the area of warranty and field service.

Responsibilities:

• conduct physical warranty analysis of products returned by customers – sometimes on customer location
• document issues and collect data for traceability and analysis
• provide preliminary diagnosis and root cause analysis
• collaborate with customers and internal experts to confirm and implement solutions
• minimize the burden on GTX experts by analyzing data and suggesting solutions
• facilitate communication between Garrett and customer stakeholders
• identify systematic issues and support the resolution process
• maintain the GTX Field Service database
• provide specialist support and training to other team members and customers

Your qualification:

• bachelor’s Degree in Electrical Engineering, Mechatronics, Information Technology, or a related area
• minimum of 5 years of industry experience in engineering, warranty, or quality, preferably in the automotive sector, but automotive is not a must
• troubleshooting skills and familiarity with 8D approach, vehicle diagnostics, CAN, and network management
• knowledge in one of these topics or similar area - electric machines, inverters, electric motors or internal combustion engine technology
• fluent in English
• experience with ASPICE, ISO26262, ISO21434, and vehicle communication networks advantage
• automotive Software Development knowlege such as: - understanding of different stages of Development Lifecycle (Before and after production start, V Model), - verification and Validation experience (with Hardware using tools from Vector/ETAS: CANoe, CANape, INCA), - understanding the Diagnostics of ECUs and Vehicle (OBD, DTCs), - experience with Communication protocols (CAN, Flexray)
• electronics/Power Electronics knowledge: - experience with Electronic Hardware related tests (Passive Measurements like Diode, Resistance etc., Insulation Measurements), - ability to analyze Electronic Circuits using schematics (Electrical check at component level), - understanding of Power Electronics - how Motor Control works (Inverters, Electric Motors)

This role is for you if you:

• enjoy working with high-tech technologies and components that are not on the market yet
• prefer highly innovative environment
• are able to travel on short notice (10-20% of the time max)

At Garrett you will find:

• collaborative & passionate team
• high paced automotive product development together with exciting and innovative technologies
• open door for further professional and career growth
• freedom to work independently to deliver results
• flexible working hours will help with your work-life balance
• chance to fulfill your potential in an open and international culture
• empowering leaders
• the comfort of parking your car, motorcycle, or bike in our parking house
• canteens where you can enjoy your breakfast, lunch, and dinner
• attractive benefits package – 5 weeks of vacation leave, Hybrid workplace, Flexible working hours, Sick Days, Time off from work with salary compensation, pension insurance, Meal contribution, Cafeteria, Multisport card, T-mobile tariffs, Bravo award, Employee Assistance Program