Customer Care Representative with French

Společnost

Envista Holdings Corporation

Úvodní představení

Envista is a global leader in the dental industry, uniting more than 30 trusted brands—including DEXIS, Kerr, Nobel Biocare, and Ormco—under one mission: partnering with dental professionals to improve patients’ lives. With a heritage of category-defining innovation, our brands have shaped modern dentistry: Nobel Biocare introduced the first dental implant, Ormco is a pioneer in both traditional and digital orthodontics, DEXIS has long been at the forefront of 2D, 3D and intraoral imaging, and Kerr has supported clinicians for over 135 years. Our high-performing culture is underpinned by our CIRCLe Values and the Envista Business System. Guided by these, we deliver a comprehensive portfolio of technologies, consumables, and services that empower clinicians to provide confident, efficient care—today and for the future. Learn more at http://envistaco.com.

Pracovní nabídka

Envista is a dental corporation, and we partner with dental professionals who do more than create healthy, beautiful smiles — they create confidence. To achieve their goals, they need a champion. They need someone who will be there for them, side by side and end to end.

Within the group, Orascoptic is a dental loupes business that is currently looking for a Customer Service Representative.
In this role, you will be responsible for providing customer service to dental professionals and our sales representatives in Europe.

What is your role going to look like?

As a member of the European team, you will be supporting primarily the French, Spanish, Portuguese, English, and Irish markets.
Act as a primary point of contact for our clients, handling their requests, orders, and possible complaints.
Work with or assist cross-functional departments within the company.
You will cooperate with our manufacturing facility in Jicin and the sales team for the related markets.
A big part of your day will involve order management – receiving, monitoring, reviewing, and processing customer orders in Oracle and SAP.
You can expect to receive requests primarily via email (CRM), via phone, and via Teams chat.

What can you look forward to?

25 days of vacation
3 unpaid sick days
Contribution to wellness and leisure activities – Pluxee card
Retirement plan contribution and life insurance
Language courses
Employee Assistance Program
Company discounts
Attractive work environment in Jičín
Free parking in the office
We offer company-sponsored dining – enjoy meals at a reduced price right at work

What will you bring?

Fluent level of French and a fluent level of English.
Customer centric approach
Good communication skills (efficient, friendly and positive)
Curiosity and drive for continuous improvement
Experience or ability to learn CRM and ERP tools
Organizational skills and attention to detail

We’re looking forward to receiving your CV.

Benefity

Vzdělávací kurzy, školení

Firemní akce

Stravenky/příspěvek na stravování

Dovolená 5 týdnů

Bonusy/prémie

Zdravotní volno/sickdays

Možnost občasné práce z domova

Notebook

Příspěvek na penzijní/životní připojištění

Příspěvek na sport/kulturu/volný čas

Nadstandardní lékařská péče

Sleva na firemní výrobky/služby

Informace o pozici

Společnost

Envista Holdings Corporation

Jičín

Požadované vzdělání

Středoškolské nebo odborné vyučení s maturitou

Požadované jazyky

Angličtina (Pokročilá), Francouzština (Pokročilá)

Zařazeno

Zákaznický servis

Typ pracovního poměru

Práce na plný úvazek

Délka pracovního poměru

Na dobu neurčitou

Typ smluvního vztahu

pracovní smlouva

Zadavatel

Zaměstnavatel

Info

Pozice je vhodná i pro absolventy.

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Kontaktní údaje

Peter Greif

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