Business Systems Analyst | Remote within EU | Part-time

Pracovní nabídka

Business Systems Analyst – Marketing Automation (Customer.io)
Remote within EU | Part-time (approx. 20h/week)

We are looking for an experienced Business Systems Analyst to support our Go-to-Market (GTM) Systems team during a critical email platform migration. In this role, you will help consolidate and optimize our marketing email infrastructure on Customer.io.
You will work closely with BizTech, Marketing Operations, and Data Engineering teams to ensure a smooth migration and to help establish best practices for the Customer.io platform.

What you will do

• Configure and administer the Customer.io platform (campaign setup, segmentation, tagging conventions, workflows)
• Support the migration of marketing automation platforms and consolidation of email infrastructure
• Execute Salesforce (SFDC) data sync testing, validation, and deployment
• Manage data quality and database health, including duplicate management, bounce suppression, and hygiene workflows
• Collaborate with Data Engineering on Snowflake integrations and connections with third-party platforms
• Support integrations with marketing tools such as Splash, Zoom, LinkedIn, or Meta
• Develop documentation, best practices, and training materials for stakeholders working with Customer.io

What we are looking for

• 4–10 years of experience as a Business Systems Analyst and/or Marketing Automation Platform administrator
• Hands-on experience with Customer.io (campaign building, segmentation, workflow automation, data management)
• Strong experience with Salesforce CRM and CRM-to-MAP integrations
• Understanding of GTM data processes such as identity resolution, database hygiene, preference management, and suppression handling
• Strong attention to detail and ability to manage multiple workstreams during a complex migration

Nice to have

• Experience with Marketo and migration between marketing automation platforms
• Familiarity with marketing integrations such as Splash, Zoom Webinar, Goldcast, LinkedIn Lead Gen, or Meta Lead Gen Forms

Additional details

• Location: Remote within the EU
• Workload: approx. 20 hours per week (~4 hours per day)
• Time zone: partial overlap with Pacific Time required
• Suitable also as an additional engagement alongside an existing role