Revenue Manager at Five-Star hotel

Pracovní nabídka

At Mandarin Oriental Hotel Prague we are looking for a customer-focused individual to join us as a Revenue Manager.

Mandarin Oriental Hotel Group is a luxury hotel group known for its excellent standards. Our mission is to provide guests with exclusive accommodation along with exceptional service to make every stay unforgettable.

JOB DESCRIPTION

As a Revenue Manager you will be responsible for maximizing the hotel’s revenue through pricing strategies and the reservations process. You will oversee the Reservations team to ensure smooth operations and efficient handling of guest bookings. You will also work closely with Sales, Marketing and Operations teams to identify revenue opportunities and implement strategies to achieve business goals.

The main focus of your job will be:

• Develop and implement effective pricing strategies to optimize room occupancy and revenue
• Oversee the daily operations of the Reservations team, ensuring accuracy and efficiency in managing guest bookings
• Conduct data analysis and forecasting to monitor market trends and performance
• Collaborate with Sales and Marketing teams to align revenue strategies with promotional efforts
• Lead the Reservations team to provide exceptional service and maintain brand standards
• Analyze performance reports and present findings to senior management
• Identify revenue growth opportunities and develop action plans to address them
• Ensure compliance with company revenue management and reservations standards and policies

WHAT DO WE EXPECT FROM YOU

• Previous experience in revenue management and reservations or a similar role within the luxury hospitality industry
• Strong leadership, analytical, and problem-solving skills with a results-driven mindset
• Experience managing a team in a reservations or customer service setting
• Proficiency in revenue management systems, reservations systems, MS Excel, and data analysis tools
• Excellent communication and organizational skills
• Ability to work under pressure and adapt to a dynamic environment
• Fluency in English is required, knowledge of Czech is a plus

HOW WE WILL REWARD YOU

We believe that happy and motivated employees are the cornerstone of any successful company. Our benefits package encourages our coworkers' overall professional and personal growth in addition to recognizing their hard work. Here are a few that will definitely bring you joy:

• Competitive salary and incentive plan
• International transfer opportunities within the Mandarin Oriental Group
• Learning and development - the opportunity to use our training activities and development plan to build your career at Mandarin Oriental
• MyDays - five extra days off per year (after completing your first year with us)
• Free lunch or dinner in the hotel canteen
• Candidate referral bonus 25 000 CZK
• Free stay for 3 - 5 nights per year at any hotel in the Mandarin Oriental group
• Transportation allowance – we will pay you 50% of the price of the annual Prague Ticket
• MultiSport card allowance
• Pleasant working environment in the heart of Prague in Mala Strana

and many more...

If you are interested in this position, please send us your CV in reply to this advertisement in English.