⭐Technical Support Specialist (Dutch OR German)

Pracovní nabídka

⭐Do you speak Dutch OR German and have a strong technical background?

Are you comfortable working with technical drawings and solving real manufacturing‑related issues?

Join an expanding support team in Brno and become a key link between clients and internal technical departments!

🧩What You’ll Do

• Support customers (B2B) with technical questions via phone, email and ticketing tools
• Work directly with technical drawings and understand product specifications.
• Investigate customer issues based on provided documentation, identify the cause, and provide clear guidance.
• Communicate technical problems to production, quality, engineering, and other internal teams.
• Search for information in internal systems and update relevant data.
• Ensure accurate problem resolution and follow-up on more complex technical cases.

👤 What You bring

• Technical Background is mandatory - ability to read and understand technical drawings OR education in a technical field (high school is enough:))
• Experience from a manufacturing/engineering company (technical support, technician, technical consultant, production support, etc.) is a huge advantage
• Languages - Strong Dutch OR German for daily communication
• Good English for everyday contact and internal cooperation
• Additional Skills - Experience in customer or technical support, clear and structured communication, reliability, problem-solving mindset, and attention to detail

💰What's in it for you

• Stable role in a stable company
• Attractive salary + monthly bonus:)
• 5 weeks of holiday and 2 sick days
• Multisport, benefit contributions, discounted mobile plan
• Hybrid work option - 50% home office
• Meal and pension contribution
• Language training, mobile, laptop
• International environment

Interested? Send us your English CV — we will get in touch.

Katarína Hladová REED – MSS & Sales
+420 727 947 610