Business Process Analyst
International SOS
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Úvodní představení
At International SOS, protecting people is at the heart of everything we do. With more than 13,000 employees across 1,000 locations in 90 countries, we’re the world’s leading medical and security services company.
Founded on the principle of putting patients first, we’ve grown into a global network powered by 89.000 providers - all dedicated to keeping our clients safe, healthy, and supported wherever they are in the world.
Day and night, our teams work to assess risks, provide expert advice, and deliver hands-on assistance in the most challenging situations. Whether it’s medical care, security support, or logistical solutions, we combine local expertise with global reach to ensure travelers and organizations can operate with confidence, no matter the circumstances.
Pracovní nabídka
Do you enjoy understanding how things actually work - and how they could work better?
If process modeling is your thing and you like turning business needs into clear, structured workflows, this role might be perfect for you.
We're looking for a Business Process Analyst with a strong focus on process modeling (BPMN 2.0). This is not a process leadership role - it’s hands-on modeling, mapping, and translating real business needs into future-state solutions.
You'll be part of a friendly, collaborative team where you can bring your own ideas. You’ll lead the design of smaller improvements and collaborate with our external partner for larger, more complex transformations.
🔍 What you will do:
- Model current and future processes using BPMN 2.0
- Map workflows, analyze the “as-is” state, and identify improvement opportunities
- Write requirements for transformation projects by translating business needs into clear user stories
- Support process optimization initiatives across the business line
- Collaborate with stakeholders to understand how teams work today
- Help communicate proposed changes and support smooth adoption
- Work closely with the Digital Team on aligning processes with the right tools and technologies
🧩 What you should bring:
- Genuine interest in process modeling and workflow design (BPMN 2.0 experience is a big plus)
- Analytical mindset and ability to structure information clearly
- Ability to translate complex topics into simple documentation
- Curiosity, openness, and willingness to learn
- Experience with Visio or similar tools
- Suitable also for students / early career candidates, if you already work with process modeling in school or on projects
🙌🏼 What we offer:
- A diverse and international environment
- Flexible working hours (core time 10:00–14:00)
- 5 weeks of holiday + 5 days personal time off
- Home office up to 2 days a week
- Meal allowance, pension contribution, benefit card, Multisport, and more
- Modern offices in Prague – Anděl
Please submit your CV in English.
You must have a valid work and residence permit for the Czech Republic.
Benefits
Meal tickets / catering allowance
Holidays 5 weeks
Sick days
Occasional work from home
Flexible start/end of working hours
Contribution to sport / culture / leisure
Contributions to the pension / life insurance
Informace o pozici
International SOS
Bachelor's
English (Proficient)
Administration, Economics and Business Finance, IS/IT: Consultations, analyses, and project management , Data entry / Information processor, Auditor, Data analyst, Data scientist
Full-time work
Permanent
employment contract
Employer
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