I2C Collection Analyst with Spanish (12 months contract)

Pracovní nabídka

Invoice to Cash team is looking for a Collection Analyst with fluent Spanish to join the team in Prague!

Responsibilities:

Cash Collection for assigned region according to defined procedures, finance principles and respective legislation
Making outbound calls and responding to inbound calls promptly according to processes
Order release within scope of authority
Respond to specific questions from local organizations, customer service, audit, finance reconciliation and invoice processing groups and clarify situations when necessary
Identify doubtful debt and take corrective actions when necessary
Identify growth trends and propose potential uplifts
Proactively suggest ideas to automate processes and improve execution of tasks
Meeting dashboard metrics related to Collections & Credit Management
Perform all I2C procedures as required, in a timely manner
Update of work instructions
Work with credit reports and monitoring from credit agencies
Evaluating credit risk, making recommendations on and setting credit limits according to the defined procedures
Analyze I2C process issues and process change requests and make recommendations as part of the regional process governance
Applying unidentified and unapplied cash receipts to the correct invoice(s) according to the defined procedures , finance principles and legislation
 

Qualifications/Skills/Experience

Strong and effective written and oral communication skills combined with customer service orientation
Experience in a similar job in finance / accounting / customer service environment is advantage
Independent worker
Ability to solve situations using own judgment and sense of initiative
Eye for detail
Strong analytical and communication skills
Proficient in Spanish (written and oral) & good level of English (written and oral)