IT Application Support Specialist

Pracovní nabídka

JOB Description

• We are looking for an independent IT Application Support Specialist to provide support for server applications and users in a Microsoft Windows Server and Microsoft Azure environment.
• The role includes managing user accounts and permissions (Active Directory) and supporting ERP systems K2 and SAP by collecting requirements and communicating with external vendors.
• In addition to technical support, he/she will act as an IT Booster – helping employees make the most of IT tools by.
• He/she will also participate in IT projects, including the implementation of new systems.

Responsibilities:

• Provide hands-on end-user support for hardware, software, and digital workplace tools.
• Drive adoption of Microsoft 365 and Teams as core collaboration platforms.
• Monitor and analyze service desk metrics to identify areas for improvement.
• Support digital transformation initiatives and promote best practices.
• Occasional travel within Czechia to company sites.
• Install and configure software on servers and in Microsoft Azure.
• Collect requirements and coordinate with internal and external ERP support (K2, SAP).
• Create training materials, video tutorials, and articles for users.
• Conduct user trainings and communicate IT updates.
• Take part in local and Area Business IT projects and implementations.
• Collaborate with the Area business IT and EMEA infrastructure Teams to roll out updates, migrations, and technical projects.
• Maintain site-specific IT documentation including asset inventories and technical diagrams.

Qualifications:

• High school degree
• Familiarity with Active Directory
• Understanding of ERP systems (K2, SAP) is an advantage
• Strong technical knowledge of Windows, Microsoft 365, mobile device management, and hardware troubleshooting.
• Microsoft 365 expertise (mandatory), Microsoft Teams proficiency.
• Basic experience with SQL databases
• Active English skills (technical documentation and communication), Czech/Slovak language.
• Independence, proactive approach, and strong communication skills, ability to collaborate with international Teams
• Driver's license category B

What we have prepared for you:

• We provide our people with security and encourage long-term cooperation, which is why we offer employment contracts for an indefinite period.
• We value good work – that is why we have introduced a bonus system linked to the achievement of company goals, paid monthly and quarterly.
• 13th salary in the amount of one additional fixed salary.
• We know that it is necessary to take a break from work sometimes, which is why we offer an additional fifth week of vacation.
• In case of health problems, you can take 2x Sick Day.
• Meal allowance worth CZK 120/shift is a matter of course for us.
• We contribute up to CZK 9,600 per year to supplementary pension insurance or life insurance.
• We offer a reward of CZK 15 000 for recommending a new colleague.
• We offer Multisport card.
• You won't find other bonuses such as life milestones, childbirth, or marriage etc. here.
• We organize company-wide social events every year.
• Career growth opportunities.
• Above all, you will have the opportunity to be part of a successful global brand.