Head of TCZ GSC MT & LT

Pracovní nabídka

Head of TCZ GSC MT & LT

Job Summary

As Head of TCZ GSC MT + LT, you will lead and support a team of service engineers with a strong focus on people leadership, operational coordination, and long-term development. You are responsible for daily mission planning and execution, employee support, and acting as a key interface to internal stakeholders, partners, and freelancers. In parallel, you actively contribute to building a motivating working environment and driving cross-team initiatives.

Key Responsibilities

• People Leadership & Development
• Lead, motivate, and support employees with a strong people-oriented approach
• Conduct regular performance evaluations and provide constructive feedback
• Act as a trusted contact for employee concerns, issues, and complaints
• Plan training and professional development activities
• Ensure fair and effective remuneration and compensation models
• Operational Management
• Coordinate and monitor daily service missions and ongoing projects
• Support engineers in non-standard or urgent situations
• Organize travel, accommodation, equipment, and required documentation
• Review mission reports, working hours, and expenses
• Support work-life balance, including vacation and overtime planning
• Strategic & Cross-Team Activities
• Drive cross-team and cross-functional projects
• Continuously improve working conditions and the overall work environment
• Support partner organizations and freelancers as an operational interface
• Handle first-level complaint management with a focus on prevention

What we are looking for

• Fluent English (spoken and written)
• Proven experience in team leadership or a managerial role, ideally in a technical or service-oriented environment
• Strong communication and people management skills
• Ability to motivate, develop, and support team members
• Good orientation in drawings and other technical documentation
• High level of responsibility, independence, and decisiveness
• Strong organizational and coordination skills
• Ability to manage operational tasks while maintaining a strategic perspective
• Experience in planning, coordination, and capacity management
• Ability to handle non-standard situations and make effective decisions
• Advanced PC skills, including MS Office / Microsoft 365
• Valid driving license – category B

What We Offer

• Competitive compensation reflecting a higher market standard
• Company car available for private use
• Motivating performance-based bonus scheme
• Home office
• Employer contribution to pension insurance (from the 3rd year of employment)
• Increased foreign per diem rates for each day spent abroad
• 1 additional week of vacation
• 3 paid sick days per year
• Subsidized language courses
• Company iPhone for private use with unlimited calls and data within the Czech Republic
• Option to participate in the Multisport program
• Stable company background and a friendly, supportive team
• Opportunities for professional growth and career development