Operations Specialist

Pracovní nabídka

Position: Operations Specialist

About Us: We are an ambitious logistics startup revolutionizing the way goods move across the globe. Our dynamic team is committed to providing top-notch services to our clients, ensuring efficient and reliable transportation solutions. Based in Prague, we are looking for a dedicated Operations Clerk to join our growing team.

Responsibilities:

Ocean Freight Booking: Coordinate ocean freight bookings with carriers according to customer requirements and rate agreements.

Confirmation Management: Ensure booking confirmations are received accurately and within the agreed timeline.

Central Communication Hub: Act as the central point of contact between suppliers and customers, ensuring seamless communication and coordination.

Exception Handling: Identify any exceptions and collaborate with suppliers to find effective solutions.

Customer Satisfaction: Meet customer requirements and key performance indicators (KPIs) by delivering exceptional service.

Process Adherence: Work according to defined processes, ensuring their consistent follow-up and adherence.

Continuous Improvement: Proactively contribute to the enhancement of our logistics processes and services.

Qualifications:

Previous experience in logistics or a similar role is preferred.

Strong organizational and multitasking skills.

Excellent communication skills, both written and verbal.

Ability to work effectively under pressure and meet tight deadlines.

Problem-solving mindset with a proactive approach.

Familiarity with ocean freight operations is a plus.

Proficiency in English; knowledge of Czech is advantageous.

What We Offer:

Competitive salary and benefits package.

Opportunity to work in a fast-paced, innovative environment.

Professional growth and development opportunities.

A collaborative and supportive team culture.

Modern office in the heart of Prague.