Offboarding Specialist II, EMEA with Dutch or Czech

Pracovní nabídka

We’re looking for an Offboarding Specialist II to join our EMEA HR team – if you’re a Czech or Dutch (native) speaker passionate about HR excellence, we’d love to hear from you!

Purpose of the role:

In this role, you will manage employee terminations and related processes in Workday and other HR systems, ensuring a seamless experience for employees and managers. You will play a key role in maintaining compliance with HR policies, processes, and legislation while delivering exceptional service to our internal customers.

Key Responsibilities

• Process and manage offboarding cases in the case management system, ensuring accuracy, completeness, and timeliness of all transactions and documentation.
• Monitor cases proactively to meet SLAs and quality standards.
• Educate and guide customers on self-service tools and HR services.
• Participate in daily huddles and follow supervisor priorities.
• Identify process improvement opportunities and support implementation.
• Document and share knowledge for future reference.
• Contribute to employee satisfaction initiatives and participate in training.
• Support special projects as assigned.

Required skill and qualifications

• Education: Associate’s or Bachelor’s degree (or equivalent).
• Experience: 2–4 years in HR operations or related field.
• Skills:
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication.
• Customer service orientation and ability to resolve issues effectively.
• Tech-savvy with proficiency in MS Office and ability to learn HR systems.
• Ability to work in a fast-paced, team-oriented environment.
• Languages: Czech (native) or Dutch (native) + English (oral+written) - Ducht/Czech (secondary) preferred

Preferred Qualifications

• HR or Payroll Service Center experience.
• Familiarity with Workday and case management tools (e.g., ServiceNow).
• Basic understanding of HR domains (Benefits, Compensation, Employee Relations).
• HR-related certification or degree in HR, Organizational Development, or Psychology.
• Experience in healthcare or related industry.