Clinic Manager - American Medical Centers, Prague

Pracovní nabídka

American Medical Centers (AMC) is the largest premium private outpatient health network in the region operating 10 full-service clinics and 2 AMC Assist offices across Georgia, Ukraine, Kazakhstan, Slovakia, Czech Republic, Poland, and Italy, with further clinic openings slated in 2025. With over 200 healthcare team professionals and 30 years of regional experience, AMC has earned the trust of global insurers and TPPs, multinational corporations, embassies, schools, and local and international communities, offering personalized 24/7 primary and specialty care, preventive healthcare, and emergency care coordination to over 20,000 patients annually.


The AMC Prague Clinic Manager is responsible for managing the clinic, ensuring operational excellence, and driving growth through innovative revenue sources and partnerships.

AMC Prague Clinic Manager Detailed Job Responsibilities include:

Patient Experience

• Supervise and control receptionists to ensure a welcoming and efficient front desk operation.
• Monitor appointment scheduling, patient check-ins, and address any issues to enhance the patient experience.
• Conduct daily inspections to ensure that the clinic facilities adhere to cleanliness and safety standards.
• Implement initiatives to make the waiting area pleasant and welcoming: flowers, reading material, etc.

Referral Network:

• Identify and establish partnerships with referral clinics and laboratories.
• Build and maintain a strong network of medical facilities to enhance patient care.

Business Development:

• Strategize clinic growth initiatives and identify new revenue sources.
• Explore and negotiate B2B agreements and partnerships to expand the clinic's reach.
• Introduce new products or services that align with the clinic's mission and market demand.

Community Engagement:

• Represent the clinic in meetings with embassies, international communities, and other stakeholders.
• Develop and maintain positive relationships with external partners to enhance the clinic's reputation.

Revenue Generation:

• Constantly analyze market trends and competition to identify opportunities for revenue generation.
• Implement marketing strategies to attract new patients and retain existing ones.

Leadership and Communication:

• Provide strong leadership, fostering a positive and collaborative work environment.
• Communicate effectively with the clinic team, stakeholders, and external partners.

Team Management

• Recruit, hire, and train clinic staff, including administrative, medical, and support personnel.
• Manage team schedules, duties, and performance to ensure optimal clinic operations.

Financial Management:

• Develop and manage budgets for clinic operations, including Profit and Loss statements.
• Monitor expenses, identify cost-saving opportunities, and implement efficient financial practices.

Insurance Contracts:

• Negotiate and manage contracts with international insurance companies for billing and reimbursement.
• Ensure accurate and timely submission of insurance claims.

Clinic Manager Work Expectations:
Ensure strict AMC Employee protocol and confidentiality. Perform the job at all times in the best of the ability, with the highest ethical integrity, honesty and professionalism.