Control Tower Manager

Pracovní nabídka

Position Overview:
We are seeking an experienced and motivated Control Tower Manager to join our dynamic operations team in Prague. This is a key leadership role, responsible for overseeing a team of 5–15 full-time employees (FTEs) within our Logistics Control Tower. The successful candidate will ensure seamless execution of logistics operations, drive process improvements, and support our mission of delivering best-in-class supply chain solutions.

Key Responsibilities:

· Lead, coach, and develop a team of 5–15 logistics professionals in day-to-day control tower operations.

· Perform daily operational tasks on behalf of the team members when needed.

· Manage end-to-end shipment visibility, exception handling, and escalation management across multiple clients and regions.

· Ensure operational KPIs and SLAs are met and continuously improved.

· Collaborate closely with internal stakeholders, carriers, and global logistics partners.

· Support the line manager in implementing process improvements, automation, and standardization initiatives.

· Analyze operational data and provide regular performance and status reports.

· Develop performance goals for the team and team members

· Analize employee performance data and together with the Operations Manager conduct the annual performance review.

· Foster a culture of accountability, continuous improvement, and customer excellence.

Qualifications:

EU citizen or work permit for Czech Republic.
Minimum education bachelor’s degree or specific vocational Diploma in Transport and Logistics
Minimum 5 years of experience in ocean freight logistics or related supply chain functions.
Minimum 3 years of experience in a team lead or manager role is a must.
Strong understanding of international shipping processes, Incoterms, and documentation.
Proficient in logistics systems and MS Office; experience with TMS or visibility platforms is a plus.
Excellent communication, problem-solving, and organizational skills.
Fluent in English; Czech or other languages are an advantage.
Ability to thrive in a fast-paced, collaborative environment.

What We Offer:

A dynamic and innovative working environment with growth potential.
Opportunities for professional development and career advancement.
A supportive team culture that values creativity and collaboration.
Competitive salary and benefits package.
Office in Prague
An opportunity to be part of and contribute to a logistics start up driven by innovative and seasoned industry veterans that has a specific focus in developing coNext into the leader in logistics control tower solutions.