Head of eCommerce

Pracovní nabídka

Head of eCommerce

Location: Prague
 Employment type: Full-time
 Seniority: Middle management

About the Position

We are seeking an experienced and motivated professional to join our organization in the role of Head of eCommerce (Cluster).

The main purpose of this position is to lead and develop eCommerce operations and strategy within the assigned cluster, in line with Group objectives. The successful candidate will be responsible for overall performance of the eCommerce channel, including P&L management, team leadership, and implementation of initiatives aimed at accelerating digital sales growth.

Responsibilities

• Full ownership of cluster eCommerce P&L – revenue, costs, profitability.
• Development and execution of eCommerce growth strategy, reflecting local market dynamics and consumer behavior.
• Identification of new business opportunities and partnerships to expand the company’s online presence.
• Collaboration with marketing, CRM, logistics, commercial and IT teams to ensure smooth integration of eCommerce activities.
• Oversight of performance marketing and optimization of budget allocation for maximum ROI.
• Improvement of online customer experience, UX/UI, and user journey.
• Monitoring and reporting of key KPIs (traffic, conversion, AOV, CLV, CPA).
• Recruitment, development, and performance management of the eCommerce team.
• Ensuring compliance with all applicable laws, regulations, and internal procedures.

Requirements

• University degree in Business Administration, Marketing, eCommerce, or related field.
• At least 5 years of experience in a senior eCommerce role; retail experience is an advantage.
• Excellent knowledge of eCommerce principles, digital marketing, and customer experience optimization.
• Familiarity with data protection, eCommerce regulations, and industry standards.
• Demonstrated leadership and team management skills.
• Analytical, strategic, and result-oriented mindset.
• Fluent English (other EEU languages are an advantage).
• Willingness to travel within the region.

We Offer

• Leadership role within an international organization.
• Direct impact on the digital strategy and transformation of the cluster.
• Competitive salary and benefits.
• A professional and supportive work environment with opportunities for further development.

📩 Interested candidates are invited to apply via jobs.cz and include a CV in English.