Groups and Events Manager

Pracovní nabídka

We are a human brand. We are a culture brand. We are Four Seasons.

Join Our Prestigious Team as Groups and Events Manager at Four Seasons Hotel Prague

At Four Seasons, we are more than just a luxury hotel brand – we are a family committed to excellence, culture, and unforgettable experiences.

About the role:

The Groups and Events Manager is responsible for overseeing the day-to-day operations of the Conference Services Department, ensuring the delivery of Four Seasons standards while maximizing revenue and profitability.

Reporting to the Director of Sales, this role serves as the primary contact for organizers of local events and confirmed in-house groups. As a department head, the Groups and Events Manager manages all groups and events activities and collaborates closely with the Sales Director, Revenue Manager, Commercial Director and Director of F&B.

Key responsibilities include managing the planning and execution of conferences, social events, incentive programs and other groups. The Groups and Events Manager guides meeting planners through the entire process, communicates client needs and expectations to internal teams and external partners, and ensures successful event delivery aligned with annual catering goals and budget.

What You will do:

GROUPS & EVENTS MANAGEMENT

· Finalize the requirements of confirmed bookings while maximizing revenue potential through upselling and effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments.

· Responsible for accuracy of data on sales and catering platform/CRM, leveraging the tool for building reports and insights.

· Negotiate with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential while satisfying client needs.

· Build and maintain relationships with key accounts, event planners and stakeholders.

· Act as the liaison between the client and the hotel for all of the clients’ needs. (Hotel rooms, catering and events, AV, transportation, off-site event recommendations, cooperation with the local DMCs).

· Plan and/or attend meetings with hotel team and clients, including but not exclusive to: Morning Operations Briefing, Group Pipeline, Group Resume Meeting, Sales Meeting, Pre-Convention Meetings.

SALES & REVENUE MANAGEMENT

· Participation on preparation of annual Catering budget – working closely with revenue team on data analyses.

· Work with Commercial Director and Sales Director to develop and drive event pricing strategies.

· Actively solicit and secure new business - corporate and social events.

· Optimize space utilization and manage function space allocation to maximize revenue.

· Work with Director Of F&B and Executive Chef to monitor and manage banquet and food and beverage revenues and cost.

· Keep up to date with competitor activities and provide insights on the market trends.

LEADERSHIP

· Train, develop and supervise the performance of direct team members, serving as a mentor.

· Conduct performance evaluations to direct team members, review and monitor attendance and activities to assure the standards are met.

What You will bring:

· Minimum 4 years of previous catering sales or event management experience.

· Excellent organizational, communication, selling skills and time management.

· Analytical skills with solid Excel knowledge.

· Willing to work a flexible schedule including evenings, weekends and public holidays if requested by the group/event management.

· Fluent in English and Czech/Slovak (both spoken and written), additional languages are a plus.

· Knowledge of Salesforce Delphi FDC program and Opera PMS are a strong advantage.

What We offer:

· Competitive remuneration

· Excellent Training and Development opportunities

· Discover the world with attractive employee rates at Four Seasons Hotels worldwide

· Complimentary Employee Meals and laundry/dry cleaning

· Employee benefit cafeteria system

Why Four Seasons? At Four Seasons, you’re not just taking a job – you’re joining a family that values creativity, collaboration, and growth.

For more than 60 years, diversity, inclusion and belonging have been part of our cultural network in the Four Seasons and underline how we do business every day.

Our guests and employees come from all parts of the world so we ensure each of them are welcomed, understood and feel at home with us. Our employees are the key to our success.

FS Prague People value a culture of unique personal contribution and strive for the excellence. We value an open and transparent communication and working in psychological safe environment. We enjoy the common goal to make us always better and stronger. And we love to have fun together.

If you're ready to take your career to the next level, we’d love to meet you. Apply today and become part of the Four Seasons family!