Network Services Support Specialist

Pracovní nabídka

In this key role, you will be responsible for managing credentials and ensuring the integrity, accuracy, and compliance of provider data, directly contributing to the high-quality healthcare support we provide to U.S. military members and their families.

Description:

• Manage provider credentialing processes in line with TRICARE contractual requirements and corporate guidelines.
• Ensure accurate, up-to-date service provider information is maintained in our systems.
• Engage directly with healthcare providers to obtain credentials and required documentation.
• Support audits, data quality initiatives, and specialized provider networks (e.g., Mental Health, ABA, Telehealth).
• Assist with provider agreement preparations and collaborate closely with internal teams and stakeholders.
• Participate in cross-regional projects, automation efforts, and continuous process improvements.
• Ensure compliance with TRICARE KPIs and data accuracy standards.
• Review, validate, and, where necessary, translate key provider documentation.
• Promote positive provider relationships and act as a representative of the TRICARE Overseas Program.
• Support onboarding, audits, and internal quality improvement processes.

Profile:

• Language proficiency English and Polish/Spanish
• Experience in data management, credentialing, or healthcare administration preferred.
• Strong communication and interpersonal skills – able to build rapport with providers and internal teams.
• Detail-oriented with excellent organizational and document review skills.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Proficiency with data systems (experience with SPIN is a plus).
• Multilingual skills are advantageous, especially for reviewing host nation language documents.

Offer:

• Starting date: upon agreement
• Contract type: unlimited
• Valuable work in an international environment of a prestigious company
• Flexible working hours - according to specific work
• Company benefits (5 weeks of holiday, 3 sick days, Home office, Meal vouchers, Pension contribution, Benefit card, Multisport card…)
• Working in modern offices in the center of Prague (Prague 5, Andel - very good accessibility)

If you believe you meet the qualifications above and are excited to be a part of our team, we would love to hear from you! Please submit your English CV through the Jobs.cz system.

--> IMPORTANT NOTE: Before applying, please ensure that you possess a valid working and residence permit in the Czech Republic.

Join us at International SOS and embark on a rewarding global nursing career where your expertise will make a difference. Apply today!