Retail manager

Pracovní nabídka

What is waiting for you:

We are looking for an experienced Retail Manager to develop and manage our stores in both Czechia and Slovakia.

Key Responsibilities (Prioritized for Market Establishment Phase):

1. Store Openings, Takeovers & Refits

• Take an active role in the setup, takeover, and refurbishment of leased store locations.

• Coordinate with construction, design, and operations teams to ensure timely and efficient project execution.

• Oversee handovers, layout planning, visual setup, and store readiness before openings or relaunches.

2. Recruitment & Talent Acquisition

• Actively participate in the recruitment and selection process for retail positions.

• Identify staffing needs together with Store Managers and HR, ensuring strong brand and cultural fit.

• Support retention and internal development initiatives.

3. External Stakeholder Communication

• Manage relationships with shopping mall management and landlords.

• Serve as primary contact for lease negotiations, operations coordination, and local promotions.

• Represent Lelosi in discussions related to shared marketing or mall events.

4. Team Leadership & Staff Development

• Lead, support, and develop Store Managers and store teams across both countries.

• Collaborate with HR in recruitment, selection, and onboarding of new employees.

• Ensure continuous training, motivation, and performance evaluation of retail staff.

• Conduct regular store visits and coaching sessions.

5. Visual Merchandising & Customer Experience

• Ensure all stores comply with Lelosi’s visual standards and brand guidelines.

• Monitor and improve customer experience across all locations.

• Act on customer feedback and implement service improvements.

6. Operational & Process Excellence

• Maintain optimal stock levels and coordinate with supply chain for efficient logistics.

• Supervise inventory control, stock accuracy, and loss prevention.

• Ensure compliance with all relevant local labor and safety regulations.

7. Store Performance Management

• Oversee daily operations of Lelosi retail stores in the Czech Republic and Slovakia.

• Monitor sales performance, conversion rates, and foot traffic; ensure targets are met or exceeded.

• Analyze KPIs and implement action plans to drive sales and improve operational efficiency.

8. Strategic Planning & Reporting

• Contribute to the development of local business strategies and sales campaigns.

• Provide regular performance reports, insights, and improvement proposals to senior management.

• Assist with budgeting and cost control measures.

9. Cross-functional Collaboration

• Collaborate with marketing, product, and e-commerce teams to align omnichannel efforts.

• Act as the liaison between head office and retail operations in both markets.

• Support the rollout of new systems, tools, and operational procedures.

What skills and knowledge should you posses

• University degree in Business, Management, or a related field

• Minimum 5 years of experience in retail operations

• Proven experience in store openings, team leadership, and retail network expansion

• Strong knowledge of local labor and retail legislation (or ability to manage compliance through partners)

• Fluent in English and local languages

Which competences are an advantage

• Excellent leadership, negotiation, and communication skills

• Highly organized, proactive, and solution-oriented

What can we offer

• A strategic and impactful role in an expanding international company

• Opportunity to build a retail network from the ground up

• Dynamic work environment with cross-border collaboration

• Competitive salary and performance-based bonuses