Billing Coordinator

Pracovní nabídka

Euro-Center one of the world’s leading claims handling and cost containment companies, servicing customers of Europe’s leading assistance and travel insurance companies and their travellers, is looking for a team member to strengthen their team based in the Czech Republic.

Our current team in Prague handles insurance and assistance claims to a high professional standard in an international office environment on a variety of international projects in collaboration with other Euro-Centres, worldwide.

We are currently looking for candidates to fill the position of Billing Coordinator.

Language requirements:

• Advanced English - speaker with professional fluency

Main responsibilities & Requirements:

• Communication & claims processing arrangements for medical insurance claims
• Efficient "start to end" claims handling including data entry and invoice assessment.
• Minimum of 2 years of relevant training and experience in billing coordination.
• Provide friendly and outstanding customer service.
• Respond to inquiries in a timely and efficient manner.
• Work efficiently in a multi-lingual and multi-cultural team
• Flexible and open-minded to ongoing changes and training
• Strong computer user skills in Microsoft Office tools
• Previous work experience in Tourism Medical Assistance, Claims Handling including the billing part, will be an advantage.
• Experience in working in customer service is an advantage.
• Empathy towards customers
• Good level of organization, multi-tasking, and effective time management
• Flexible and fast thinking, cool-headed in stressful situations
• Ability to analyse a situation and find a solution.
• Pro-active and performing well under pressure.
• Attention to details.

How will your days look like:

• Liaising with our assistance hubs in Prague and Thailand, as well as local offices.
• Knowing how to process payments in the Euro-Center banking system
• Applying discounts, savings, medical cuts, and excess – dependent on customer.
• Registration of invoices, sorting, and allocation for filing as well as entering into system.
• To carry out tasks and requirements of the role in a professional manner at all times.
• To understand the policy conditions of Euro-Centre’s various customers, then to know where to find them in the system, when needed.
• Handling and resolving customer claims as per company procedures and policies.

What we offer:

• Background of a stable international company with 12 branches worldwide
• Multinational environment and daily communication in foreign languages
• Very interesting and varied job
• Initial training based on international professional know-how
• Supportive team
• Motivating salary + meal allowance
• ULékaře – online medical consultancy service
• Multisport card for sport and wellness activities
• Hedepy – online psychological counselling
• Fruity Monday + Health days
• 4 Sick days + free “extra day” during Xmas season
• Contribution for language courses
• Annual bonus
• Modern offices in Karlín (one of Prague's liveliest districts)
• Possibility of Home office
• Growing opportunities

If you are interested in this position, please send us your CV, including your time availability, both for the interview and a possible starting date.

We are looking forward to receiving your applications!