PO Lifecycle Operations (POLO) Senior Associate with Dutch

Job offer

Johnson & Johnson is excited to announce the growth of our PO Lifecycle Operations (POLO) Team in Prague!

A detail-oriented POLO Associate is required to manage the purchase order process and ancillary tasks associated with the PO lifecycle, on behalf of and in partnership with key sector stakeholders in Dutch-speaking markets; therefore fluency in Dutch is required. The ideal candidate will be responsible for coordinating PO lifecycle activities including purchase requisition creation, routing and approval; invoicing and payments support, ensuring that PRs/POs are processed efficiently and accurately. This role requires a high degree of customer care, maintaining effective communication with internal stakeholders and suppliers. Fluency in Dutch is essential to effectively communicate and collaborate with our business partners in Dutch-speaking regions.

Key Responsibilities:

• 40% Conducts the day-to-day operations of POLO responsibilities; end-to-end PO lifecycle management, Accounts Payable, procurement operations and cross-functional capabilities involvement (where required), ensuring service delivery based upon the agreed SLAs, while ensuring policy and legal compliance.
• 40% Prioritize stakeholder management and customer service. Engage directly with stakeholders on a routine basis with a focus on high quality service delivery, to ensure transparency on all elements of PR/PO lifecycle management; confirm PR/PO details, conduct all PO lifecycle tasks, and resolve any discrepancies.
• 20% Provide guidance and direction to internal stakeholders on contract creation, HCC needs, due diligence requests, etc. part of activities which need to be completed prior or during the PO lifecycle management.

Other Duties:

• Support development and implementation of automation and AI (Artificial Intelligence) initiatives within assigned area of responsibility.
• Resolve issues related to purchase orders, such as discrepancies in pricing or services / materials delays.
• Ensure compliance with company policies, regulatory requirements, and best practices in procurement.

Required Minimum Education:

• Bachelor’s Degree; Business Administration, Finance, Supply Chain Management, or a related field is preferred.

Required Years of Related Experience:

• 3-4 years previous business process / business operations experience

Required Knowledge, Skills and Abilities:

• Strong attention to detail, organizational and time management skills.
• Good communication and interpersonal skills to effectively collaborate with suppliers and internal customers with an emphasis on the customer experience.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment, while ensuring high-quality results / positive outcomes.
• Prior experience in purchasing systems (i.e. Ariba or equivalent) is a plus.
• Fluency in English and Dutch (written & oral) is required.

Preferred Knowledge, Skills and Abilities:

• Good understanding of Accounts Payable, Payments or Sourcing and Contracting processes and Source-to-settle operations at a high level is preferred.

Key Working Relationships

• INTERNAL: Business stakeholders/customers; Enabling J&J functions (Finance, HR, Procurement, Compliance, Legal, HCC)
• EXTERNAL: Suppliers