Front Office Agent

Job offer

The Julius Prague

The Julius Prague represents a new and distinctive hospitality concept on the Prague market. We combine the comfort and privacy of fully equipped apartments with the full service standards of a five-star hotel. Our vision is to create a place where guests can live like locals while enjoying the elegance, quality, and convenience of luxury hospitality. As part of our team, you will help deliver this unique blend of home comfort and premium service to travellers from around the world.

About the role

The Front Office plays a key role in shaping the overall guest experience. With 168 fully serviced apartment-style units, we operate in a highly digitalised reception environment designed to streamline administrative procedures and maximise time for meaningful guest interaction. As the best-reviewed five-star property on the Prague market (9.6 rating on Booking.com), guest satisfaction is at the core of everything we do.

Essentials of a candidate:

• Positive and professional attitude
• Strong interest in hospitality
• Willingness to work weekends and public holidays
• Team-oriented mindset in an international environment
• Ability to adapt to different guest profiles
• Focus on guest satisfaction
• Disciplined and reliable approach to work
• Commitment to company standards and values
• Excellent English (spoken and written)

We are providing:

• Reliable family company House of Julius Meinl with 160 years of tradition
• Digital environment to ease day-to-day work
• Progressive salary evaluation
• Complimentary staff catering
• Professional training

Are you a person with an enthusiastic approach to customer service and excited for being a part of a new generation hospitality project? This position would be a perfect fit.