Goodyear
The saved job offer can be found under the My saved job offers button of the top right menu.
Introduction
Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 53 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.
Job offer
Location: Prague, Czech Republic ((Hybrid work arrangement)
Office address: Vyskočilova 1481/4, Praha - Michle, okres území Hlavního města Prahy
Full-time
About Goodyear
We’re dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we’re one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you’re ready to embrace change and make an impact in your career, let’s go.
Why This Role Matters
As a Customer Service Representative, you’ll be the voice of Goodyear for our customers and partners. You’ll ensure smooth order processing, accurate data management, and a high standard of service that strengthens relationships and drives customer satisfaction.
What You’ll Do
• Communicate with customers and partners via phone and email to resolve inquiries and issues
• Process and track orders with accuracy and attention to detail
• Manage and analyze customer data to ensure accuracy and efficiency
• Oversee the complaint and return process to ensure timely resolution
• Collaborate with internal teams (Sales, IT, Logistics) to improve processes and systems
• Test and support enhancements to our SAP and online platforms
What You’ll Bring
Basic Qualifications
• Minimum 1 year of experience in customer service, order management, logistics, data management or an administrative support role
• High school diploma or higher education
• Native-level Czech (C2) and good command of English for internal communication
• Proficiency in MS Office, especially Excel and Outlook
Preferred Qualifications
• Experience working with SAP or similar ERP systems
• Strong problem-solving and multitasking skills
• Team-oriented mindset with a proactive, positive approach
What We Offer
• A stable position in an international company with daily use of English
• Hybrid work flexibility and a supportive, close-knit team culture
• Permanent employment contract with performance-based bonuses
• 5 weeks of vacation, 5 health days, Cafeteria benefits system
• Discounts on tires and gym memberships
• Meal allowance
We welcome applicants from a wide range of backgrounds and experiences. Even if you don’t meet every listed qualification, we encourage you to apply.
Benefits
Individual schedules of working hours
Holidays 5 weeks
Sick days
Occasional work from home
Flexible start/end of working hours
Contribution to sport / culture / leisure
Cafeteria
Discount on company products / services
Information about position
Goodyear
Bachelor's
Czech (Proficient), English (Intermediate)
Administration, Customer service, Automotive industry , Administration, Assistant, Data entry / Information processor, Back office worker, Front office worker
Full-time work
Permanent
employment contract
Employer
Also suitable for graduates.
The saved job offer can be found under the My saved job offers button of the top right menu.
We will send you similar offers