HR Delivery Specialist

Job offer

I am looking for an experienced HR Delivery Specialist to play a key role in delivering high-quality HR operations across the entire employee lifecycle. You will work in a regulated international environment where accuracy, compliance and service excellence are critical. The role offers close collaboration with global teams, exposure to modern HR systems and the opportunity to actively contribute to process improvements. If you are detail-oriented, service-driven and looking for a stable role with clear standards and real impact, this position offers an excellent platform for professional growth.

🚀 Project

• manage the full employee lifecycle from onboarding to offboarding including contract management, internal mobility and data changes
• collaborate closely with P&O Business Partners, Talent Acquisition, Payroll and Technology teams to ensure a seamless employee experience
• maintain accurate and up-to-date employee records in HCM systems such as Workday, SAP HR Core and SHAPEiN
• ensure all transactions are documented in the Case Management System and processed in line with defined SLA and KPI
• perform quality checks and apply the four-eye principle in line with internal control standards
• identify process improvement opportunities and support global or regional HR projects
• oversee benefits administration including enrollments, life events and terminations
• provide expert support to employees regarding benefits, policies and provider escalations
• manage Time & Attendance solutions including absences and leave management
• support managers and employees with policy interpretation and issue resolution
• coordinate payroll processes with internal teams and external providers
• validate payroll inputs and outputs including variable pay and statutory contributions
• ensure compliance with global and local HR policies, labor regulations and GDPR
• support internal audits and contribute to operational performance reporting

🎯 Skills

• fluent in French or Dutch / Flemish
• 3–5 years of experience in HR Operations ideally within a regulated industry
• strong knowledge of local labor law and HR compliance requirements
• advanced experience with HRIS systems such as SAP, Workday and ServiceNow
• experience with Time & Attendance management tools

💡 Nice to have

• previous experience in the pharmaceutical industry
• excellent communication skills and ability to manage complex stakeholder relationships
• strong interpersonal, stakeholder management and problem-solving skills
• high attention to detail and strong commitment to data accuracy
• ability to work effectively in a fast-paced matrix organization
• deep understanding of operational metrics including SLA, KPI and quality audits