I2C Senior Analyst with Greek

Job offer

We are seeking a detail‑oriented and proactive Greek speaking professional to join our I2C team.

Responsibilities:

Cash Collection for assigned region according to defined procedures, finance principles and respective legislation
Making outbound calls and responding to inbound calls promptly according to processes
Order release within scope of authority
Respond to specific questions from local organizations, customer service, audit, finance reconciliation and invoice processing groups and clarify situations when necessary
Identify doubtful debt and take corrective actions when necessary
Identify growth trends and propose potential uplifts
Proactively suggest ideas to automate processes and improve execution of tasks
Meet dashboard metrics related to I2C
Perform all accounts receivable procedures as required, in a timely manner
Active involvement in identifying potential business improvements
Update of work instructions
Work with credit reports and monitoring from credit agencies
Performing periodical credit limit reviews with limited amount of supervision
Analyze I2C process issues and process change requests and make recommendations as part of the regional process governance
Applying unidentified and unapplied cash receipts to the correct invoice(s) according to the defined procedures , finance principles and legislation

Accountabilities:

Building and maintaining relationships with customers concerning past due invoices, payment trends, resolution of disputed invoices and other matters relating to receivables. The objective is to keep DSO as low as possible
Follow up on identified issues
Timely and accurate routine reporting
Training of new joiners to the team
Reporting & Monitoring (ADRs, Balance Sheet Items)
Provide support during SOX testing and for compliance related matters

Qualifications/Skills/Experience

Strong and effective written and oral communication skills combined with customer service orientation
Strong negotiation skill with customers and sales
At least 2 years of experience in a similar job in finance / accounting / customer service environment
Independent worker, requiring only occasionally supervision
Ability to solve difficult situations using own judgment and sense of initiative
Eye for detail and Strong analytical and communication skills
Excel skill is required
Mother tongue Greek and good level of English (written and oral)