Assistant Front Office Manager

Job offer

The Andaz story begins with a passion to connect with our guests and experience the world through their eyes. In our quest to stimulate the senses through distinctively local experiences we are looking for a

Assistant Front Office Manager for Andaz Prague

At Andaz, we set the stage to ignite creative minds and bring eclectic souls together, be it guests or colleagues.

We are seeking for passionate and dynamic professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

What you will be responsible for?

As Assistant Front Office Manager you will be responsible for ensuring that everything runs smoothly in your team as well as in day-to-day operations (cash control for agents, staffing needs, and guest services). Additional responsibilities may include training, staff development and scheduling. You will be in a close contact with the Front Officer Manager.

In addition to administrative support in the back office, you are in direct contact with guests in the Andaz Lounge and ensure a smooth check-in / check-out process. It goes without saying that you greet the guest with a warm smile and answer all questions about Prague and the surrounding area in English or different language, if you know it 😊. Your personal style makes you a brand ambassador for the Andaz.

And don't forget, with us you will find the best colleagues in Prague. Our passionate hospitality is evident in each of our colleagues, respect and empathy is reflected in our daily dealings with one another, and fun is just as important to us as the well-being of our guests.

We would like to hear from you if you have:

• Already your first leadership experience it will be an advantage
• You are an excellent host and you know how to inspire your guests
• Negotiating skills & flexibility
• Lifestyle, travel & networking are a matter of the heart for you
• Full of zest for action & practice-oriented
• Organizational strength & detail orientation
• Persistence & Accuracy
• Punctuality & reliability
• Humor & Passion
• Honesty & Openness

What do we bring to the table?

• Great place to work in the beautiful center of Prague, in the beautiful Sugar Palace, where history was written;
• Possibility to use accommodation in Hyatt hotels all over the world every year;
• Experience what it's like to be a guest in your own city with a free night's dinner for two;
• Training, education and career planning
• International work experience with the opportunity to build a career outside the Czech Republic
• Work in a dream team
• 5 weeks holiday
• Multisport card
• Staff canteen with food for free during your work day
• And a lot of little things you'll fall in love with 😊

At Andaz we embrace your personal style and your individual story. Our environment may demand exceptional performance yet offers great rewards, whether it's career opportunities, job enrichment or a supportive attitude. If you are ready for this challenge, then we are ready for you.

By the way, Andaz means “personal style” in Hindi - Come join us and express your Andaz!