Application Support Specialist

Job offer

Our client is expanding its Czech branch! They are looking for several new colleagues to join in supporting and implementing IT solutions for one of their major global customers. Their offices are located in the prestigious City Tower in Prague 4.

Our client develops the world-class platform for supply chain management. They are currently building a dedicated support team that will serve as a key partner for their global client, ensuring smooth operations and supporting the rollout of their software at sites worldwide.

Your Role and Responsibilities:
Your mission will be to provide high-level application support and oversee the system's functionality in a live environment.

• Analyzing and resolving technical and functional requests from users.
• Actively using SQL for diagnostics and resolving data-related issues.
• Participating in go-live phases directly at the client’s international locations.
• Close collaboration with the international customer's team.

Career Growth Opportunities
This position is designed as an ideal starting point for your career. As the company grows, they offer a clear path for professional development:

• Opportunity to move into roles such as Solution Designer or Implementation Consultant.
• Gradually getting involved in process design and the full-scale implementation of new "greenfield" projects.

Requirements:
We are looking for candidates who meet the following criteria:

• Logical mindset and the ability to effectively identify the root cause of issues.
• Excellent command of English (both written and spoken) for daily professional communication.
• Knowledge of SQL (writing queries, data manipulation) is a significant advantage.
• Ability to communicate clearly with customers and a strong sense of responsibility.
• Flexibility for occasional business trips abroad during product deployments.

What They Offer:

• Work in modern offices in the City Tower (Prague 4 – Pankrác) with excellent accessibility and great views.
• Opportunity to participate in building a new solution and building a team for a prestigious multinational client.
• Thorough training and support from experienced colleagues.
• Salary reflecting your expertise, 5 weeks of vacation, and sick days.
• Modern equipment (laptop, mobile phone).