Key Account Manager

Job offer

Position Title: Key Account Manager

Location: Hybrid. 2 days from home, 3 days from our office in Prague, Czech Republic.

Travel: This position requires approximately 25% travel annually within Czech Republic and Europe.

Employment: Full-time employment contract.

Come build something that matters.

Overview:

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:

As the Key Account Manager, you’ll be part of our sales team working as a hybrid employee. You’ll get to:

• Develop and Maintain Client Relationships: Build strong, long-term relationships with key clients to understand their needs, ensure satisfaction, and foster loyalty.
• Identify Growth Opportunities: Analyze client accounts to identify opportunities for upselling, cross-selling, and expanding services or products.
• Coordinate Internal Resources: Collaborate with sales, marketing, and product teams to deliver tailored solutions and ensure client requirements are met.
• Monitor Account Performance: Track and report on key account metrics, sales targets, and client feedback to ensure objectives are achieved.
• Resolve Issues and Provide Support: Address client concerns promptly, troubleshoot problems, and ensure high levels of customer service and retention.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. In fact, you embrace it. Wouldn’t it be great if you could do your job and do a world of good? You also have:

• Proven experience as key account manager or similar role.
• Czech & English language on fluent level.
• Driving license B.

The Details:

You’ll receive a great benefits plan, including:

• Annual sales bonus.
• Company car, laptop and phone.
• Experience in a collaborative culture that values different perspectives and encourages innovation.
• Work alongside colleagues from various countries, gaining global insights and expanding your professional network.

And More:

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our digital learning portal.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!