Software Training Content Creator

Job offer

We are IceWarp. Czech company whose product is used by 50+ million users worldwide, competing with Google and Microsoft.
We are an innovative technology company specializing in communication solutions - from email and team chat via audio and video conferences, calendar and contact synchronization, to document sharing and collaborative editing. All accessible in a unified environment, supported across major browsers, desktop and mobile platforms, and running both in the cloud and locally.

We are seeking a skilled Software Training Content Creator who will be responsible for creating, revising, and expanding user-oriented and administrative educational materials for our software. These materials may take the form of instructional videos, presentations, or written documents.

What You’ll Do:

• Develop clear how to guides and walkthroughs for IceWarp tools, tailored to both technical and non-technical audiences.
• Create and revise educational materials for end users and administrators.
• Prepare documentation, presentations, and scripts in both Czech and English.
• Record and edit basic instructional videos.
• Use AI tools (Large Language Models) to enhance content creation and efficiency.
• Collaborate with internal teams to ensure accuracy and clarity of all produced materials.

What We’re Looking For:

• Proficiency in Czech and English (written and spoken).
• Proven ability to create structured how to guides, tutorials, or step-by-step instructions for software tools.
• Ability to perform basic video editing.
• Experience working with modern AI tools for content creation.
• Strong communication skills and the ability to explain information clearly.

Preferred Qualifications:

• Experience in teaching, training, or knowledge transfer to adult audiences.
• Understanding of communication protocols such as SMTP, IMAP, and other modern messaging standards.

What we offer:

• Hybrid work model
• Work on a Czech product used by millions worldwide
• The opportunity to come up with new ideas and implement them immediately
• Office in Karlín, directly at Křižíkova metro station
• 20 days of vacation (+4 via KPI System)
• 5 Personal days
• Daily snacks and office-paid lunches twice a week