Inside Sales Manager

Job offer

Join the Kaiser+Kraft Team and Be Part of a Dynamic, Customer-Focused Environment!

If you're passionate about supporting customers, skilled in sales, and eager to work in a modern, supportive corporate culture—this is the place for you! We are currently seeking a motivated, team-oriented colleague for the position of Inside Sales Manager at our office in Prague.

Discover how you can contribute to our shared success and become part of an international company that values work-life balance.

Responsibilities:

• Process incoming orders via various platforms (webshop, customer-specific procurement portals, other channels)
• Handle customer inquiries via phone, email, and other communication channels
• Build strong, lasting customer relationships and manage complaints professionally
• Maintain continuous communication with colleagues—local and international sales teams, Key Account Manager, and controller
• Prepare and follow up on quotations
• Sell service packages related to product sales
• Proactively develop customer relationships

Requirements:

• Strong communication skills and customer-focused mindset
• Secondary education
• Intermediate English proficiency
• Ability to collaborate in a team and work independently
• Accountability for completed tasks
• Proficiency in Microsoft Office

Preferred Qualifications:

• Sales experience
• Familiarity with Microsoft Dynamics ERP system
• Understanding of customer satisfaction metrics (e.g., NPS)

What We Offer:

• Work-life balance
• Modern, comfortable office environment (ergonomic chairs, height-adjustable desks)
• Monthly and annual performance-based bonuses
• Up to 2 days/week home office after training period

Kaiser+Kraft spol. s.r.o., part of the TAKKT Group in Czech Republic, is looking for a motivated individual to join our small, friendly team in Prague. Our goal is to create pleasant and livable working conditions for everyone, enhancing both efficiency and employee well-being.