Czech-speaking Player Experience Specialist – Gaming Industry (Relocation to Bulgaria)
WORKSTER LDA
1,500 – 1,600 EUR
The saved job offer can be found under the My saved job offers button of the top right menu.
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Introduction
We’re a team of passionate professionals dedicated to revolutionizing the way businesses approach talent acquisition. With over 15 years of invaluable experience in the industry, we’ve established ourselves as leaders in recruiting top-tier talent for some of the world’s largest customer support companies.
Job offer
Workster is partnering with a global leader in customer experience management to recruit Czech-speaking Customer Support Agents for world-renowned gaming and betting brands.
This is your chance to turn your passion for gaming into a career abroad! Join an international team based in Varna, Bulgaria – one of Europe's most dynamic seaside cities – and be part of an industry that's constantly growing, evolving, and redefining entertainment.
Your Role
As a Player Experience Specialist, you'll be the friendly face behind the screen, helping Czech-speaking players enjoy a seamless gaming journey.
- ️Support customers with account setup, verification, payments, and bonus-related queries.
- Communicate via chat and email (and later possibly by phone or social media).
- Solve issues quickly and efficiently, ensuring every player leaves with a smile.
- ️ Build trust with customers through clear, empathetic, and personalized communication.
- Share insights to improve internal processes and enhance the overall player experience.
What You Bring
- Czech native level and good English skills (B2+).
- Excellent communication and problem-solving skills.
- Interest in gaming or sports – or simply curiosity to learn more!
- Positive attitude, empathy, and adaptability in a multicultural team.
- Previous customer service experience is an advantage, but not a must.
- Employee benefits, benefits
The Offer
- ️Full relocation package from the Czech Republic to Bulgaria– everything is taken care of by the company!
- Paid flight tickets, airport pickup, and 21 days of hotel accommodation on arrival.
- Local support with paperwork, finding an apartment, and settling in.
- Stable international career in one of the world's largest CX companies.
- Paid training & continuous learning to help you succeed and grow.
- On-site work in Varna, just minutes from the Black Sea coast.
- Competitive salaries, benefits, and career development in a growing global organization.
- Multicultural and friendly team environment where you can build lifelong connections.
Benefits
Management incentive program
Corporate recreational facilities
Accommodation / housing allowance
Launch of a completely new project
Meal tickets / catering allowance
Sick days
Corporate/personal coach
Information about position
WORKSTER LDA
College
Czech (Proficient), English (Advanced)
Administration, IS/IT: Consultations, analyses, and project management, Customer service , Administration, Account Manager, IT Consultant, Project Administrator, Help Desk Technician, Telesales
Full-time work
Permanent
employment contract
Recruitment agency
The saved job offer can be found under the My saved job offers button of the top right menu.
Teď už stačí jen odpovědět.
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