Operations Manager

Job offer

Bolt is the leading European mobility platform that’s focused on making urban travel more affordable, convenient and responsible.

Bolt has more than 150 million customers in over 45 countries across Europe and Africa. The company offers a range of mobility services including ride-hailing and car-sharing, micromobility with e-scooters and electric bikes, and food and package delivery.

All Bolt rides in Europe are 100% carbon-neutral as part of Bolt’s Green Plan, a long-term commitment to reduce the ecological footprint of the company.

Role Overview:

Your role will have a direct and tangible impact on local operations that you can see in real-time. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here’s your chance! You will be leading the local operations team in Slovakia and working closely with other cross-functional/HQ stakeholders to support our mission to make cities more sustainable, accessible and affordable.

Location: Prague, Czech Republic

Key responsibilities:

• Analysing data to optimise Bolt’s marketplace health for drivers and riders.
• Developing complex analytical models and reporting systems for Slovakia.
• Developing and nurturing critical relationships that will grow our business (stakeholders include: unions; regulators; government officials; local communities, etc.).
• Identifying trends, risks, and improvement opportunities on a local level that may impact the business.
• Overseeing the optimisation of local operational processes and procedures.
• Driving business growth and revenue through achieving operational milestones and key metrics.

What We’re Looking For:

• You have 1+ years of experience in an operations management role.
• You have 5+ experience working in Operations, Consulting, Analytics, or in a related field.
• You are a strong leader and collaborator with excellent English and the Czech or Slovak language (both verbal and written).
• You are a hustler, not stopping after several obstacles a day.
• You are passionate about new technologies and ride-hailing.
• You are highly analytical and have a data-driven mindset with excellent Excel skills.

Location: Prague, Czech Republic

How to Apply:

If you’re ready to join us on this exciting journey, please use the link below to submit your CV. Make sure to include details about your relevant experience and why you’re interested in this role.

Employee perks, benefits:

• Fully covered MultiSport card/Benefit Plus with a monthly contribution
• Credit for taxi rides
• Stock options
• Laptop for personal use, along with complete office equipment
• Workspace within a co-working area
• Fully stocked fridge with snacks
• Option for home office arrangements

Requirements for the employee

Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)

Language skills
Slovak - Proficiency (C2) or Czech - Proficiency (C2) and English - Upper intermediate (B2)

Other knowledge
Google Sheets - Advanced
Google Docs - Advanced