Data Management Team Leader

Job offer

Become a part of the worldwide movement Doctors Without Borders (Médecins Sans Frontières)!

The humanitarian and medical organisation, Doctors without borders, opened a Shared IT Service (SITS) centre in Prague in 2019. This centre provides IT support to all interested parties around the world – people sent to missions, operating centres, sections and branch offices.

Providing the best medical care possible in its intervention contexts is a core responsibility for MSF. Despite continuous efforts, ensuring MSF health workers with uneven clinical background provide care that puts the patient at the center and ensures patient safety is a real challenge, especially in remote and scattered small health facilities where delivering sufficient clinical training and supervision is difficult.

MSF SITS Data Management unit handles the governance and administration of data as well as the administration of the relevant technical platforms. As a Data Management Team Leader, you will play a critical role in managing and optimizing the data management environment within our organization. You will be responsible for leveraging various data management systems and tools to automate processes, build applications, and provide data insights that drive efficiency and productivity across various departments.

This position reports to the Head of Technology.

Responsibilities:

Data Management Administration: 

• Administer and maintain the data management environment, including Power Apps, Power Automate, Power BI, Dataverse, Fabric, Azure Databricks, and others 
• Manage user access, permissions, and security settings to ensure data integrity and compliance with organizational policie

Solution Development: 

• Design and develop workflows to automate business processes and streamline operations 
• Create custom connectors, templates, and applications to meet specific departmental needs 

Data Integration and Management: 

• Integrate data from various sources into the data management environment, ensuring data accuracy and consistency 
• Implement data modeling and transformations within the data management systems

Reporting and Analytics: 

• Build interactive and insightful reports and dashboards for data-driven decision-making 
• Monitor data trends and provide actionable insights to stakeholders 

Training and Support: 

• Provide training and support to end-users and departmental teams on using data management tools effectively 
• Troubleshoot and resolve technical issues as they arise 

Governance and Compliance: 

• Establish governance policies and best practices for data management, including version control and change management 
• Ensure compliance with data privacy regulations, such as GDPR, etc., when handling sensitive data 

Documentation: 

• Create and maintain documentation for data management solutions, processes, and configurations 

People Management and Leadership:

• Manage daily activities and supervise the Data team
• Provide training to L1, L2, and L3 staff on best practices, processes, and tools, ensuring a consistent approach to data management within the environment MSF SITS is responsible for
• Motivate, support, inspire, and mentor the team
• Onboarding of new team members
• Provide feedback to team members and participate in performance review
• Provide consultancy to team members
• Liaise and collaborate with other team leads to ensure inter-department collaboration, direction, and performance are in line with overall MSF SITS expectations and strategy
• Bring new ideas and suggest changes to improve the team performance

Requirements:

Education & Technical Background:

• A university degree in IT, statistics, or mathematics is strongly preferred
• Proven multi-year experience with data management
• Proven experience with the design and implementation of Data Governance
• Advanced understanding of data analytical processes

Technical Skills:

• Advanced knowledge and experience with Microsoft Power Platform tools, including Power Apps, Power Automate, Power BI, Dataverse, Fabrics, and Azure Databricks.
• Knowledgeable of the GDPR and other Data Privacy frameworks and their impact on data management
• Knowledge of Microsoft Azure and Office 365.

Project & Process Experience:

• A positive and proactive attitude to any data-related or management challenge
• Utmost attention to detail
• Excellent problem-solving and communication skills.
• Independent, reliable and dependable
• Knowledge and pursuit of industry best practices and their relevant application;
• Ability to keep up with the rapid developments in the world of data management-related innovations

Language:

• Fluent in professional English, both spoken and written

Adherence to MSF principles
Adherance to MSF Behavioural Commitments

What we can offer you:

• Interesting professional and personal challenge
• Rewarding and meaningful work in a young, dynamic, and rapidly growing truly international humanitarian organization
• Full flexibility and ownership/accountability
• 25 days of holiday per year; 6 sick days per year
• Flexible working hours, working from home
• Possibility to receive the 13th salary (after probation period)
• Meal vouchers
• Cafeteria / Pension scheme
• MultiSport card
• Language courses
• Transportation allowance: 10 CZK/calendar day
• Relocation package for former MSF field employees who change their regular domicile location in order to work in MSF SITS Prague office
• Possibility to go for a "sabbatical leave“ / mission, once per 3 years
• Free refreshment at the workplace
• Dog/baby friendly office, etc.
• Team buildings / family days

Who we are:

Médecins Sans Frontières (MSF) / Doctors Without Borders is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters, and healthcare exclusion. MSF offers assistance to people in need and irrespective of race, religion, gender, or political affiliation. MSF’s actions are guided by medical ethics and the principles of impartiality, independence, and neutrality. Over 90% of the organization’s funding comes from individual private donors giving small amounts.

The organisation was founded in 1971 in France by a group of doctors and journalists in the wake of war and famine in Biafra, Nigeria. Their aim was to establish an independent organization that focuses on delivering emergency medicine aid quickly, effectively and impartially. Three hundred volunteers made up the organization when it was founded: doctors, nurses and other staff, including the 13 founding doctors and journalists.

Today, MSF is a worldwide movement of more than 65,000 people working in 21 sections, 12 branch offices, 5 Operational Centres and three supply centres worldwide. There are as many IT departments as sections, and together they support more than 32,000 system users spread over MSF offices and missions across the globe. To gain in efficiency and improve end-user experience, MSF has built its own Shared IT Services (SITS) Centre in Prague.