Station Manager (Vedoucí pobočky) - Ostrava

Job offer

This is a full-time on-site role for a Station Manager located in Ostrava. The Station Manager will oversee daily operations, manage a team, provide excellent customer service, and ensure safety and regulatory compliance. Responsibilities include developing training programs, coordinating with airlines, and maintaining effective communication with all stakeholders. The Station Manager will also handle operational issues, optimize resource allocation, and strive to improve service efficiency and quality.

Key Responsibilities

• Day-to-day operation Lead and manage all day-to-day operational functions of the CLC Station
• Strategy Involvement: Strategically plan and allocate CLC Station resources to optimize shift scheduling, control overtime and operational performance.
• Planning horizon: Oversee and adjust daily station operations to meet changing demands, based on supervisory guidance and operational requirements.
• Policy & Procedures: Develop, implement, and maintain local policies and procedures to support efficient and compliant CLC Station operations.
• Financial Involvement: Monitor station expenses, implement cost-saving initiatives, and optimize resource allocation to meet business needs while maintaining high service quality.
• Continuous Improvement: Drive ongoing enhancements in operational efficiency, safety, security, and environmental performance across the station and broader CLC operations.
• Problem solving: Manage daily operational challenges in accordance with established procedures, escalating complex or unresolved issues to senior management when necessary.
• Governance & Controls: Ensure full compliance with the company’s Quality Management System, safety and security protocols, customer requirements, and applicable local and national regulations.
• Risk awareness and responsibility: Implement and maintain the CLC Station’s Emergency Response and Contingency Plan, ensuring preparedness for potential disruptions.
• Relationships: Build and maintain strong working relationships with internal teams, external partners, group departments, and key stakeholders to support seamless operations and collaboration.

Qualifications

• Proven expertise in operations management, with a focus on optimizing workflows and improving efficiency.
• Excellent communication skills for effective interaction with stakeholders and team members.
• Strong customer service abilities to ensure client satisfaction and promptly address any issues.
• Demonstrated leadership skills, with the ability to lead, motivate, and develop a team effectively.
• Experience in designing and delivering training programs to enhance team members' skills.
• A proven track record in a similar role within the aviation industry.
• Ability to work effectively under pressure in a fast-paced environment.
• A bachelor’s degree in business administration, Aviation Management, or a related field is an advantage.

What We Offer

• A stable role within a company backed by an international aviation group.
• Friendly and respectful working environment with direct communication.
• On-site position in the heart of Ostrava.
• Wide range of benefits.

Ready to take off with us?
Send your CV and a short cover letter. We’re reviewing applications on a rolling basis, so don’t wait too long!