AP Process Excellence & Controls Lead

Job offer

We are looking for an AP Process Excellence & Controls Lead to support our AP transformation. This is not an operational processing role. You will own AP standards, performance management, controls, and continuous improvement—working across Czechia and Poland to build a scalable, process-led operating model.

 Main Responsibilities:

• Own and maintain the AP operating system: SOPs, SLAs, RACI, escalation rules,control points
• Drive a performance cadence: define KPIs (with data sources), publish dashboards, and run regular reviews
• Lead root-cause improvement: analyze exception data (IPO/NPO/GR), prioritize initiatives, and track benefits
• Build and manage the Continuous Improvement pipeline: identify quick wins, standardize solutions, ensure adoption across sites
• Partner with IT/Procurement/Business on workflow and automation enablement (routing logic, case taxonomy, reason codes)
• Ensure audit readiness and control effectiveness (documentation, evidence, segregation of duties where relevant)
• Support change adoption: training materials, playbooks, knowledge base, and coaching for AP team members
• What success looks like (first 6 months)
• One standard AP playbook (SOPs, RACI, SLAs) implemented and used
• KPI dashboard and monthly governance in place and driving actions
• Clear reduction in top exception drivers and measurable productivity improvement

We are seeking for:

• 5–8+ years in AP/P2P in SSC/BPO, with a strong focus on process excellence / governance / controls / transformation
• Proven track record of delivering measurable improvements (exceptions down, touchless up, cycle time/backlog down)
• Strong analytical skills (comfortable turning data into actions and stakeholder commitments)
• Experience building process documentation (SOPs, process maps, SIPOC) and running governance routines
• ERP knowledge (Oracle/SAP/Dynamics) plus workflow/case management understanding
• English + Czech (min. B2)
• Strong stakeholder management: you can align Business/Procurement/AP on ownership and actions

Nice to have

• Lean / Six Sigma (or equivalent CI methods)
• Experience with AP automation platforms (OCR, workflow, RPA)
• Polish language

What you can gain:

• An interesting job in an international company
• 25 days of vacation + 2 additional paid days off
• A daily meal allowance of 120 CZK per worked shift
• A contribution of up to 1,600 CZK for pension insurance, life insurance, a long‑term investment product, or long‑term care insurance
• Flexible working hours and the option to work from home
• Employer contributions to leisure activities
• Training, development, and talent programs for employees
• Participation in the SEOP employee share program
• Discounts on company products, a contribution to a Multisport card, discounted mobile plans, and other partner benefits