Salesforce Manager — and Beyond CRM

Job offer

We’re looking for a dedicated leader to elevate our CRM and data‑analysis capabilities in support of business development. Our Salesforce Sales Cloud is built on a global configuration, so the role focuses primarily on improving user adoption, designing an education & support program, creating advanced reports, dashboards and data analyses, and ensuring smart, efficient CRM management across the firm.

About the team

We’re a supportive and easy‑going team that enjoys a good laugh while balancing research, analytics, and spreadsheets. We tackle challenges head‑on and have each other’s backs. Navigating the corporate world together, we believe that creativity, humour, and collaboration are essential for doing great work. And when we're not working, you can usually find us hanging out and testing our trivia skills at PubQuiz nights.

About your manager

Marek is a senior marketer who has fought many battles in international marketing—both offline and online, across commercial and public sectors. His mission is to guide the team in its endeavour to deliver excellence and steer it safely through troubled waters. When he’s not sketching ideas on a flipchart in a meeting room, he’s on mountain trails, among rock formations, or relaxing with a history book by the fireplace.

Job description & summary

Responsibilities :

• CRM Support

Improve Salesforce adoption: user activity, data quality (contacts, opportunities, campaigns), and overall user comfort (minimising time spent in CRM).

• CRM Training & Communication

Design and deliver an educational and motivational program (tips and tricks, best practices, quick wins).

• CRM Interpretation

Turn Salesforce into a decision‑making foundation for leadership: reports, dashboards, pipelines, data analyses.

• CRM Analytics

Deliver insights from market research, internal knowledge bases, public sources, and CRM itself.

• Strategic Collaboration

Work with business and marketing teams to support commercial objectives and data‑driven decision‑making.

• Team Leadership

Lead and develop a team of specialists to improve business processes and CRM adoption.

Key Activities:

• Analyse data to identify trends and opportunities.

• Create and manage reports and dashboards in Power BI, Excel, and Salesforce.

• Train colleagues in CRM and data usage.

• Manage and motivate a four‑member team (market research + Salesforce support).

Requirements

• Experience with Salesforce Sales Cloud at an intermediate level.

• Understanding of sales processes and CRM data flows.

• Proficiency in Excel and Power BI.

• Fluent in Czech and English.

• Strong organisational skills and experience in team leadership.

Our Benefits and Fun

• Stable, but challenging working environment providing plenty of opportunities for your continuous professional growth.

• Fair salary plus annual bonus corresponding with your performance.

• Paid time off 30 days, 3 Wellbeing days and 2 extra days off from the company at the end of the year.

• Flexible working hours and almost unlimited home office working hours.

• High-end Ultrabook and iPhone with unlimited data.

• Benefit program with 55.000 points that you can use for holidays, education, food vouchers, sports, health... Simply on what you enjoy.

• Support for your education and development: we offer business, soft and digital training (Alteryx, Power BI etc.) and many other training and workshops to further develop your personal and professional skills. We pay for technical certifications and the time you spend studying them.

• Opportunity to work in the future at a foreign PwC office, for example in the USA, Canada and there are others in the selection.

• Extra-work activities and Away Days (team building, ski weekend, etc.).

• You will develop your skills while having the support from the top notch professionals in the team (also career coaching etc).

PwC is the largest audit team in the Czech Republic, but also law, tax, consulting and technology, data or forensic teams. Find out how easy it is to combine this knowledge when you're in the right place. With us, you will get the opportunity to see how business is done in large companies. We are part of an international network of companies with more than 364,000 colleagues in 151 countries. At PwC, we create an inclusive work environment where everyone can be themselves and find their place and opportunity to develop. This year, we have successfully maintained the prestigious Equal Pay Certification, making us one of only four companies in the Czech Republic (and the only one from the Big 4) that demonstrably implements fair compensation practices regardless of gender.

Are you interested in our offer? Let us know about yourself and we will discuss more details together!

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