Meopta s.r.o.
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Introduction
About Meopta
Meopta is a globally respected Czech technology company specializing in high-precision optical and optoelectronic systems for advanced industrial applications. With decades of experience and a strong engineering foundation, we deliver mission-critical solutions for semiconductor manufacturing, metrology, medical diagnostics, aerospace, and defense.
Our core expertise lies in designing and producing optical components and assemblies that enable ultra-precise detection, measurement, and control — essential for next-generation semiconductor processes and high-tech environments. We combine deep optical know-how with modern manufacturing and digital integration to support customers worldwide in achieving greater accuracy, efficiency, and innovation.
At Meopta, we believe that clarity drives progress. Our vision is to shape a more precise future through intelligent optics — helping industries see better, measure smarter, and perform beyond expectations.
Job offer
IT Support / User Experience Specialist
Main Mission:
Provide top-tier user support with a focus on positive experience, communication, and a modern approach to IT. Go beyond incident resolution by actively helping users understand, use, and benefit from IT. Contribute to improving IT services, documentation, and internal IT branding.
Key Responsibilities:
First point of contact for users – professional and friendly communication via phone, email, or ticketing system.
Diagnose and resolve IT requests – hardware, software, network, peripherals.
Support for modern digital workplace – Microsoft 365, Teams, OneDrive, SharePoint.
Educate users – create simple guides, tips, internal mini-campaigns (e.g. “Tip of the Week”).
Active involvement in onboarding – welcoming new colleagues, explaining IT tools, preparing devices.
Collaborate with L2/L3 support – escalate and share insights.
Improve processes and IT communication – suggest simplifications, automation, or better UX.
Maintain documentation – update knowledge base and internal guides.
Skills / Experience Required:
Positive and human approach – able to communicate with non-IT colleagues with a smile.
Customer orientation – treats users as clients, not interruptions.
Curiosity and drive to explore – seeks new solutions, tests, improves.
Ability to explain complex things simply – translates “IT language” into human terms.
Internal IT advocacy – promotes IT culture, inspires others.
Documentation skills – writes clear guides, not “IT riddles”.
Microsoft Windows 11, basic macOS knowledge is a plus.
Active Directory, Microsoft 365 / Azure AD account and group management.
Basic networking – IP, DNS, Wi-Fi, VPN troubleshooting.
Experience with ITSM systems.
Hardware/software installation and configuration, workstation management.
Mobile device management (MDM).
SharePoint / Teams / OneDrive – user support and training.
Must have: modern IT mindset, understanding of IT as a business enabler, willingness to work on IT projects
Nice to have: basics of PowerShell, ITIL, virtualization (VMware / Hyper-V), interest in automation (Power Automate)
Why Join Meopta?
Fair financial compensation plus quarterly and annual bonuses.
Flexible working schedule, 25 days of vacation + 1 additional free day.
Cafeteria benefit system, subsidized meals, pension contribution, partner discounts.
Work-life balance support: in-house childcare group, sports, cultural and team-building events.
Career growth opportunities, language courses, internal and external training programs.
A lean and efficient recruitment process – fast, effective, and human-centered.
Benefits
Company catering
Educational courses, training
Meal tickets / catering allowance
Occasional work from home
Refreshments on workplace
Cafeteria
Corporate preschool
Cell phone
More than 5 weeks of vacation
Corporate events
Bonuses
Flexible start/end of working hours
Notebook
Contributions to the pension / life insurance
Discount on company products / services
Information about position
Meopta s.r.o.
Secondary education or professional training with a school-leaving exam
Czech (Proficient), English (Advanced)
IS/IT: Consultations, analyses, and project management , IT Consultant
Full-time work
Permanent
employment contract
Employer
Also suitable for graduates.
The saved job offer can be found under the My saved job offers button of the top right menu.
Contact details
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