CGI CS&EE
Company responds within 2 weeks
The saved job offer can be found under the My saved job offers button of the top right menu.
Introduction
Founded in 1976, CGI Group Inc. is the fifth largest independent information technology and business process services company in the world. Approximately 77,000 professionals serve thousands of global clients from offices and delivery centers across the Americas, Europe and Asia Pacific, leveraging a comprehensive portfolio of services, including high-end business and IT consulting, systems integration, application development and maintenance and infrastructure management, as well as 150 IP-based services and solutions. With annual revenue in excess of C$10 billion and an order backlog exceeding C$20 billion, CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB), which we offer to every single member. If you are at the start of your career or you are experienced professional, CGI is the right place for you. More on: www.cz.cgi.com
Job offer
The Opportunity
CGI is building a Salesforce architecture capability for a long-term CRM transformation program for a major international retail client.
The initiative combines new greenfield Salesforce implementations, creating a modern customer engagement platform across multiple business domains.
The Salesforce landscape will primarily be built around:
• Salesforce Service Cloud
A key architectural component will be the integration of Service Cloud with enterprise contact center platforms, such as Genesys Cloud or similar CCaaS solutions.
This role offers true architectural ownership within a multi-year transformation program, working with a compact senior team and international stakeholders.
What You Will Own
As Salesforce Architect, you will be responsible for defining and evolving the Salesforce solution architecture within the program.
Key responsibilities include:
• Designing the Salesforce architecture for Sales Cloud and Service Cloud
• Leading architecture decisions during replatforming and new capability development
• Defining integration architecture and API strategy between Salesforce and enterprise systems
• Designing Service Cloud integrations with contact center platforms
• Establishing architecture standards and best practices
• Supporting solution design with developers and technical leads
• Providing technical guidance to the Salesforce delivery team
• Participating in architecture reviews and key design decisions with international stakeholders
Required Experience
• Strong experience with the Salesforce ecosystem
• Proven architecture experience with:
o Salesforce Sales Cloud
o Salesforce Service Cloud
• Experience integrating Service Cloud with call center / contact center platforms
• Experience designing enterprise integrations (API-based architecture)
• Experience delivering complex Salesforce implementations
Languages:
• English – working proficiency
• Czech – working proficiency
Nice to Have
• Experience with contact center platforms such as
Genesys Cloud
• Experience with additional Salesforce clouds
• Salesforce architecture certifications
• Experience in retail or high-volume customer environments
Team & Program Structure
• Initial team size: ~6 specialists
• Later phases: 10–12 team members
• Agile delivery environment
• International stakeholder collaboration
Working Model
• Hybrid work model
• Preferred location: Prague or nearby
• Initially 2 days per week in office during early project phase
• Later flexible by agreement
Travel:
• Minimal
• Occasional short trips within the EU (few days only)
· Share Purchase Plan
· CGI’s My Assistance Program
· Compensation for long term sickness up to 30 days
· Interest-free company loan
· Referral bonus
· Lunch vouchers – 140CZK
· Group life insurance
· Flu and tick vaccination
· MultiSport card
· Cafeteria Benefit System – 900CZK monthly
· Hybrid Working Model & Flexible working hours
· 5 weeks of vacation + 3 sick days
· Birthday Leave and CSR day
And many more…
About company
Díky vysoké kvalitě IT služeb jsme si v České republice získali pověst spolehlivých profesionálů. Spolupráce s více než 90.000 odborníky, kteří... Read more
Benefity
Vzdělávací kurzy, školení
Stravenky/příspěvek na stravování
Dovolená 5 týdnů
Zdravotní volno/sickdays
Možnost občasné práce z domova
Zvýhodněné půjčky zaměstnancům
Občerstvení na pracovišti
Příspěvek na sport/kulturu/volný čas
Kafetérie
Mobilní telefon
Firemní akce
Bonusy/prémie
Notebook
Information about position
CGI CS&EE
Středoškolské nebo odborné vyučení s maturitou
Čeština (Středně pokročilá), Angličtina (Středně pokročilá), Slovenština (Středně pokročilá)
IS/IT: Konzultace, analýzy a projektové řízení, IS/IT: Správa systémů a HW, IS/IT: Vývoj aplikací a systémů
Práce na plný úvazek
Na dobu neurčitou
pracovní smlouva, práce na živnostenský list (IČO)
Zaměstnavatel
The saved job offer can be found under the My saved job offers button of the top right menu.
We will send you similar offers