O2C Credit Collection Specialist with French

Pracovní nabídka

The Credit Collection Specialist is responsible for approaching customers daily to build up the relationship with the goal to receiving the outstanding payments to our Operating units. The Collection Specialist represents Envista to customers and has significant impact on the customer relationship.

Accountabilities:

• Perform daily collection activities and be responsible for monitoring overdue payments from customers
• Daily collection activities can be telephone calls, emails, sending reminders and statements
• Approaching customers daily to build up the relationship
• Responsible for maintaining the sub ledger of their region
• Maintain accurate and up to date customer details and account records
• Review and approve customer’s hold releases
• Drives necessary actions to improve DSO and bad debt percentages
• In cooperation with Sales Managers and Sales reps and CS discuss the status and new orders of our customers
• Prepare collection arrangement
• Responsible for adjustments, handle queries and resolve problems within company guidelines and policy
• On an ad- hoc basis the employee may be asked to perform tasks not listed here

This Job is also suitable for persons with disabilities; attendance required – disabled-accessible building.

Requirements:

• College level (MBO) education in Finance, Accounting or Business or bachelor equivalent education or working level
• Credit collection qualification desirable
• Computer Skills (Office, Oracle/SAP, Outlook)
• C2 level French / Fluent in English
• other non-native language skills at intermediate level are preferred
• Skilled in using excel
• Knowledge of SAP or Oracle desirable
• Knowledge of credit collections process and use of collection automation tools desirable
• Aptitude for customer orientated and service minded approach
• Collaborative and team orientated approach
• Recent graduate or intern experience
• 1-3 years’ experience in similar customer focused roles
• Shared service center experience preferably in a multinational corporate environment

You can look forward to these benefits:

• 25 days of vacation
• 4 paid sick days
• Contribution to wellness and leisure activities
• Individual retirement plan and life insurance
• Meal vouchers
• Language courses
• Employee Assistance Program
• Home office possibility
• Company discounts
• Service awards
• Attractive work environment in Prague 8 - Libeň