Customer Support Representative with Czech and English

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate

Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES – join the biggest employer in the CX (Customer Experience) industry in Bulgaria!

As a Customer Support Representative you will be a part of a great team and all together will:

• Listen and respond to customers' queries by phone and email
• Provide accurate, valid, and complete information to the client's requests
• Identify and assess customers’ needs to achieve satisfaction

As a candidate, you do not need to have experience in a similar role but you should be fluent in CZECH and a good level of English.

In Return, We will give you:

• Relocation assistance
• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects!

Does it sound like the perfect job for you? Apply now!

About us: TELUS International Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.