TELUS International Bulgaria delivers a next-generation digital solution to enhance the customer experience (CX) for global and disruptive brands. We offer omnichannel CX and trust and safety solutions including content moderation for global customers in over 50 languages. With a team of over 62 000 members worldwide and with over 4 000 of them located in Sofia and Plovdiv, the company is the biggest employer in the CX industry in Bulgaria.
Customer Support Representative with Czech and English
*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate
Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES – join the biggest employer in the CX (Customer Experience) industry in Bulgaria!
As a Customer Support Representative you will be a part of a great team and all together will:
- Listen and respond to customers' queries by phone and email
- Provide accurate, valid, and complete information to the client's requests
- Identify and assess customers’ needs to achieve satisfaction
As a candidate, you do not need to have experience in a similar role but you should be fluent in CZECH and a good level of English.
In Return, We will give you:
- Relocation assistance
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects!
Does it sound like the perfect job for you? Apply now!
About us: TELUS International Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
Informace o pozici
- TELUS International Europe
- Sofia, Bulgaria
- Required education: Basic
- Required languages: Czech (Advanced), English (Intermediate)
- Benefits: Bonuses, Flexible start/end of working hours, Meal tickets / catering allowance, Educational courses, training, Corporate events, Individual schedules of working hours, The possibility of study leave, Corporate/personal coach
- Listed in: Customer service, Call Centre Operator
- Employment form
- Employment form: Full-time work
- Contract duration
- Contract duration: Permanent
- Employment contract
- Employment contract: employment contract
- Employer type: Employer
Also suitable for graduates.
359 877 566 073