CUSTOMER SUPPORT SPECIALIST foreign language

CUSTOMER SUPPORT SPECIALIST Inbound with French or Portuguese or Italian or Spanish or Polish or Norvegian or Finnish and others 😊

Are you passionate about helping others and providing exceptional customer service? If so, we are seeking a talented Customer Service Support Specialist to join our team! In this role, you will be responsible for maintaining customer relationships to ensure customer satisfaction and retention. As a Customer Support Specialist, you will primarily communicate with existing customers via telephone and email/chat. You will also be responsible for processing data from clients and recording it in the system, as well as communicating with international clients in Europe.

Key Responsibilities:

• Communicating with existing customers via telephone and email/chat
• Processing data from clients and recording it in the system
• Communicating with international clients in Europe
• Cooperating with colleagues in the team

Qualifications:

• No special knowledge or education required, as training will be provided
• Must have language proficiency of at least C1 level for communication with clients from different countries
• Must have communicative English proficiency at least B2 level
• Previous customer service experience is an advantage

What We Offer:

• Possibility to work from home office
• Salary up to CZK 40,000
• Job contract: 1 year with a possibility of prolongation
• High-quality initial training and support from superiors, trainers, and colleagues
• Responsible work and stability with potential for professional growth in the future
• Many interesting benefits, including meal vouchers worth CZK 100, 25 days of vacation, corporate breakfasts, competitions and events, and MultiSport card
• Discounted calls for family members
• Possibility of further professional and personal development
• Possibility to work from a modern office with a beautiful view and relax room in campus square in Brno-Bohunice

If you are interested in this position, please send your CV via the response form. We look forward to hearing from you soon! You can also check out our Instagram page @teleperformanceczsk to learn more about our company.