Customer Service for ES

Do you like to communicate with people? New challenges? Do you want to work in a young, dynamic company? If your answer is yes, then keep reading!

European leader in online sales of contact lenses is looking for a new team member to a position Customer Service for ES market

Alensa s.r.o. is one of the leading online retailers of contact lenses, solutions, and accessories for contact lenses. We operate 40 e-shops in 32 European countries and United Arab Emirates. We continue to grow while increasing the number of our satisfied customers in the Czech Republic and abroad. We are a leader in quality and price since 2004.

The main responsibilities of this position include:

• Customer Care
• Communication with expedition
• Translations
• Cooperation on Mailing campaigns and Social Media
• Cooperation with Online team
• Ad hoc tasks in online marketing
• Opportunity to learn and apply new skills
• Start date: immediately

We are looking for someone with the following profile:

• Native speaker or at least at the C1 level in Spanish
• Very good knowledge of English
• Communicative second language as an advantage
• High-School graduate
• Good knowledge of Microsoft Office and Google Apps (Sheets and Docs) as an advantage
• Independent, communicative and pro-active personality

What we can offer:

• Experience in an international business
• You get to learn about online marketing from our specialists
• After 3 months - independence in taking care of your own market
• Using your mother tongue and English on a daily basis
• Performance bonuses

Your work environment:

• Non-corporal, informal and friendly working atmosphere in young, international team
• Office in Prague 9 (5 minutes from metro station Palmovka)
• Work in a dynamic organization
• Variety of benefits and great team-building activities
• Opportunity to learn and grow

If you think you have what it takes to join our fast growing company, apply now by sending your updated CV with picture and tell us how you can contribute to Alensa’s success.

By sending a CV, you consent to the processing and storage of personal data for the company's internal use.